Mindbody · 1 day ago
Technical Account Manager
United States
Full-time
Remote
Entry Level
$56K/yr - $67K/yr
1+ years expMindbody is a company dedicated to enhancing wellness through technology, connecting businesses and individuals with cutting-edge solutions. The Technical Account Manager will support onboarding and configuration efforts for new clients, provide technical support, and help clients maximize their use of the platform while identifying workflow improvements.
BeautyFitnessHealth CareMarketingPerforming ArtsSoftwareWellness
Responsibilities
Support onboarding and configuration efforts for new Mindbody clients when needed, partnering with Technical Account Managers to ensure workflows are tailored to business goals
Assist with a limited set of client accounts or short-term projects, providing guidance, insights, and technical support that help clients maximize their use of the platform
Translate complex product capabilities into clear, actionable solutions—helping clients gain more value from their software investment
Identify workflow or setup gaps, recommend improvements, and coach clients on best practices that drive efficiency and results
Serve as a responsive, proactive liaison—coordinating communications, timelines, and escalations across internal teams and client stakeholders
Track progress, capture learnings, and contribute to a culture of continuous improvement and knowledge-sharing
Qualification
Required
1+ years in a client-facing technical support or service role (2+ years preferred), ideally within a SaaS environment
Strong written and verbal communication skills, with a talent for breaking down technical concepts for non-technical audiences
Proven ability to navigate complex client scenarios with empathy, confidence, and problem-solving finesse
Demonstrated aptitude for learning new technologies quickly and applying that knowledge to support customers effectively
Preferred
Project management or coordination experience preferred, with the ability to manage timelines, milestones, and shifting priorities effectively
Experience with basic SQL, APIs, or Microsoft Office Suite is a plus—but curiosity and adaptability matter most
Benefits
Performance bonus
Benefits
Incentive compensation plans
Company
Mindbody
Powering the world’s fitness and wellness businesses and connecting them with more consumers, more effectively, than anyone else.
1001-5000 employees
H1B Sponsorship
Mindbody has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (11)
2023 (15)
2022 (19)
2021 (15)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
$614.47MKey Investors
Sixth StreetIVPLead Edge Capital
2021-10-13Private Equity· $500M
2018-12-24Acquired
2016-01-01Post Ipo Equity
Leadership Team
Brett White
CFO
Jessica Huang
SVP, Product
Recent News
2025-05-04
Google Patent
2025-04-02
Google Patent
2025-04-02
Company data provided by crunchbase