JPMorganChase · 2 weeks ago
Payments Commercial Card Fraud Product Director - Executive Director
Chicago, IL
Full-time
Onsite
Senior Level, Lead/Staff
$157K/yr - $260K/yr
8+ years expJPMorganChase is one of the oldest financial institutions, offering innovative financial solutions globally. As a Product Director in Commercial Card, you will lead the development of fraud prevention and detection products, collaborating with cross-functional teams to create customer-centric solutions that enhance user experience and reduce risk.
Asset ManagementBankingFinancial Services
Responsibilities
Define the vision, strategy and roadmap specifically for fraud prevention and detection products by collaborating with software engineering, data science and operations to build and implement scalable solutions that balance risk reduction with a client-centric user-experience
Define product requirements, prioritize features based on business value, integrate third-party tools and tracking KPIs like detection accuracy and false positive rates to continuously improve the product
Develop and execute a comprehensive multi-year roadmap for fraud detection, prevention and case management tools, prioritizing features and improvements based on fraud risk reduction, business value and positive customer experience
Translate complex fraud use cases and customer needs into clear product requirements, workflows and success metrics
Evaluate and integrate third-party fraud-tool vendors, build custom in-house tools and stay current on emerging fraud trends and technologies
Develop deep domain expertise in customer workflows, empathize with customer pain points and business risks, and champion customer need within the organization
Coach and mentor the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
Own product performance and is accountable for investing in enhancements to achieve business objectives
Monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation
Qualification
Required
Deep knowledge of fraud methodologies, bad actor tactics, and countermeasure technologies within the commercial card domain and industry
Strong analytical and interpretive skills to solve complex problems and design innovative solutions
Strong business acumen that enables focus on the delivery of game-changing outcomes through strategic planning and execution excellence
An obsessive focus on understanding and addressing the needs of both internal and external customers
8+ years of experience or equivalent expertise delivering products, projects, or technology applications
Extensive knowledge of the product development life cycle, technical design, and data analytics
Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Experience driving change within organizations and managing stakeholders across multiple functions
Preferred
Recognized thought leader within a related field
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-17
2026-01-16
2026-01-13
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