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Remodel Health · 1 day ago

Broker Account Manager

Indianapolis, IN

Full-time

Onsite

Mid Level

3+ years exp

Remodel Health is a health benefits platform that revolutionizes the way organizations provide health benefits. The Broker Account Manager will work with Broker Partners and organizational executives to build long-term relationships, ensuring customer satisfaction and compliance while managing multiple accounts with significant revenue.

Employee BenefitsHealth CareSoftware

Growth Opportunities

Responsibilities

Work in partnership with our sales division to set expectations and the timeline for on-boarding organizations

Provide on-going training, support, and education for the Broker, HR Director, CFO and executive stakeholders

Subject matter expert in all areas (MEC, HRA, HSA, ICHRA, Compliance)

Monitor and provide consultation for compliance measures of assigned organizations

Expectation to build relationships and customer loyalty that lead to referral business

Responsible to evaluate and restrategize our custom solution each year with the client and identify new product solutions to meet identified needs (ancillaries, insurance changes, HSA/HRA)

Responsible to plan and organize the annual renewal process for assigned organizations

Responsible to provide monthly updates on each account to Director/VP

Quarterly meetings with assigned organizations built around an annual retention calendar