EOS Hospitality · 5 months ago
Director, Global Sales
EOS Hospitality is seeking a Director, Global Group Sales who will focus on building partnerships within the meetings and events community and driving new business opportunities for their portfolio of hotels and resorts. This role requires effective relationship management and strategic sales initiatives to achieve revenue targets and ensure client satisfaction.
Hospitality
Responsibilities
Consistently achieve and exceed sales revenue targets through proactive client engagement, prospecting, strategic sales initiatives, tradeshow participation, and roadshow management
Manage a dedicated sales territory, meeting or surpassing individual and organizational goals and objectives
Identify and develop new business opportunities for company sales targets
Support the VP of Sales in strategic initiatives across the EOS Hospitality Group Sales organization, helping to ensure operational efficiency, effective time management, and cost control
Inspire and motivate internal team members and field sales professionals to achieve performance goals, effectively managing assigned account portfolios and driving group conversion
Cultivate and maintain strong relationships with third-party planners and sourcing partners to promote the company portfolio
Ensure compliance with CVENT and Delphi Standards & Procedures
Collaborate closely with sales team members to coordinate sales efforts and prevent duplication
Build and strengthen customer relationships through sales calls, client entertainment, FAM trips, trade show attendance, and other engagement activities
Lead and coordinate participation in industry tradeshows and sales missions on behalf of the company and its properties
Develop connections within the meetings and events community to expand the customer base and generate new sales opportunities
Manage and nurture relationships with key internal and external stakeholders
Conduct sales calls, prospecting and market analyses to secure and close new business
Handle the operational aspects of confirmed business, including generating proposals, drafting contracts, and managing client communication
Stay informed of market trends, competitor strategies, and economic shifts to optimize sales strategy and profitability
Act as a subject matter expert and trusted advisor by understanding client needs and offering tailored business solutions
Champion the company’s service and relationship strategy by providing excellent customer service to new and existing clients
Represent the company positively and professionally in all interactions
Gather feedback from internal and external stakeholders to implement service improvements and product enhancements
Collaborate with the Sales and Marketing team to support promotional initiatives and drive brand awareness
Submit timely and detailed weekly activity reports
Accurately log all activities, contacts, and communications in Delphi FDC
Initiate and execute group sales agreements in line with property and company standards
Prepare and manage individual and group resumes to ensure smooth communication of key event details across departments, enhancing the guest experience
Communicate both verbally and in writing to provide clear direction to the staff
Follow attendance guidelines and be available to work on a regular basis
Perform any other job-related duties as assigned
Qualification
Required
5 years minimum sales experience in the luxury hospitality market is preferred
4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management or related major preferred
Highly motivated individual who can work independently
Ability to handle confidential information discretely and in the proper manner
Self-starter, and possess excellent presentation skills
Proven track record of successful sales history
Effective decision-making skills
Strong problem-solving skills
Strong organizational skills
May be required to work varying schedules and be able to travel
Excellent communication skills (verbal, listening, writing)
Effective conflict management skills
Strong customer and colleague relation skills