Cedars-Sinai · 13 hours ago
Program Manager, Digital Scheduling and Access (Epic Certified) - Remote
United States
Full-time
Remote
Mid, Senior Level
$114K/yr - $183K/yr
5+ years expCedars-Sinai is a leading healthcare organization recognized for its excellence in Healthtech. The Digital Scheduling and Access Program Manager will oversee the implementation of digital scheduling tools, manage project oversight, and collaborate with stakeholders to optimize scheduling processes.
CommunitiesHealth CareMedicalNon Profit
Responsibilities
Oversee the implementation of the EIS digital scheduling tools across specialties
Assist the Cadence and MyChart teams with design decisions needed
Determine resource allocation and planning needs
Create project documentation tools to support the work
Maintain tasks and milestones according to the project timelines
Ensure the Cadence scheduling tools (decision trees, Fast Pass, scheduling tickets) are implemented as planned
Ensure the MyChart scheduling tools (open, direct, and scheduling tickets) are implemented as planned
Oversee the post-live specialty check-ins required for both MyChart and Cadence
Be the point person for Cadence and MyChart scheduling-related escalations
Identify and mitigate risks that could impact program success
Ensure pre-requirements for launching digital tools are addressed with operational access optimization and change management prior to the EIS project kickoff
Assist with driving standardization of scheduling workflows across all clinics
Make data-driven decisions on workflow optimizations, engaging stakeholders as needed
Create project requests and track optimization requests
Participate in all scheduling-related meetings to maintain continuity and support decision-making
Deliver regular status updates at key leadership meetings
Develop and monitor key performance indicators (KPIs) to evaluate the effectiveness of digital programs and consistently report findings to leadership
Develop a toolkit for managing and tracking the digital scheduling tools implemented
Manage Cadence and MyChart risks and post go-live support
Ensure and/or create lessons learned documentation from EIS and operations and report out to EIS leadership
Create project closure report
Qualification
Required
Five (5) plus years' experience in portfolio, program, and/or project management with a successful project management track record in full life cycle information technology implementation projects, with a proven record of execution to time and budget
Epic, or other supporting software certified in relevant module required
High School Diploma/GED
Preferred
Healthcare IT portfolio or program management with the ability to manage large-scale IT systems implementations preferred
Related work experience in clinic/outpatient healthcare setting, and/or clinic call center preferred
Bachelor's degree in Healthcare, Management, Business or related field preferred
Epic Certification in one or more of the following modules: Cadence, MyChart, Referrals, and/or Ambulatory
Company
Cedars-Sinai
Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards for quality and innovation in patient care, research, teaching and community service.
10001+ employees
H1B Sponsorship
Cedars-Sinai has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (91)
2023 (81)
2022 (92)
2021 (92)
2020 (65)
Funding
Current Stage
Late StageTotal Funding
$63.31MKey Investors
American Academy of Orthopaedic SurgeonsCalifornia HealthCare FoundationNational Heart, Lung and Blood Institute
2023-12-01Grant· $0.01M
2023-05-25Grant· $28M
2022-06-16Grant· $7M
Leadership Team
Thomas Priselac
President/CEO
David Wrigley
Executive Vice President Finance, CFO and Treasurer
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