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Synchrony · 14 hours ago

VP, Recovery Legal Strategy

Stamford, CT

Full-time

Hybrid

Senior Level, Lead/Staff

$135K/yr - $230K/yr

8+ years exp

Synchrony is a leading financial services company, and they are seeking a VP, Recovery Legal Strategy to lead the development and analytics for their Legal Recovery business. This role is responsible for maximizing net loss reduction and ensuring compliance through innovative strategies and cross-functional collaboration.

Consumer LendingFinanceFinancial ServicesInsuranceVenture Capital

Growth Opportunities

No H1B

Responsibilities

Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies

Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency

Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts

Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices

Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders

Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution

Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management

Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues

Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams

Perform other duties and/or special projects as assigned

Qualification

Legal recovery strategyData analyticsPredictive modelingRisk assessmentQuantitative majorLegal/regulatory frameworksProject managementExecutive influencingCross-functional leadershipOrganizational skills

Required

Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience

8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience

5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software)

You must be 18 years or older

You must have a high school diploma or equivalent

You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act

Legal authorization to work in the U.S. is required

Preferred

3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer)

Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.)

Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment

Experience managing processes, risks and controls

Exceptional communication, cross-functional leadership, and executive influencing skills

Outstanding project management, organizational, and change leadership abilities

Advanced degree (Master's or JD) preferred