Core Call Inc ยท 5 months ago
Entry Level Customer Service Assistant
Jersey City, NJ
Full-time
Onsite
New Grad, Entry Level
$17.50/hr - $25/hrCore Call Inc is a thriving organization seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join their dynamic team. The role involves serving as the first point of contact for customers, ensuring a positive experience while addressing their inquiries and needs.
Management Consulting
Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Provide accurate information about our products and services to customers
Assist customers with order placement, modifications, and cancellations as needed
Resolve customer complaints and issues by identifying the root cause and offering appropriate solutions
Maintain an organized record of customer interactions and transactions in our database
Collaborate with team members to improve processes and enhance the customer experience
Qualification
Required
High school diploma or equivalent
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to work effectively in a team environment
Proficiency in using computers and customer management software
A positive attitude and a passion for helping others
Preferred
Further education in business or related field
Benefits
Growth opportunities within the company.
Comprehensive training and onboarding.
Paid time off and holidays.
A positive and supportive work environment.
Company
Core Call Inc
Core Call Inc was founded on a simple yet powerful principle: to redefine what a call center can be.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase