Plano/Murphy Store Manager (Sales, Retail & Customer Support) jobs in United States
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Massage Envy ยท 3 months ago

Plano/Murphy Store Manager (Sales, Retail & Customer Support)

Massage Envy is seeking a dynamic and experienced Store Manager to lead their retail team and ensure smooth operations of the store. The Store Manager will oversee daily operations, manage staff, and drive sales while maintaining high standards of customer satisfaction.

Health Wellness & Fitness

Responsibilities

Oversee all aspects of store operations, including inventory management, merchandising, and sales performance
Lead and motivate a team of employees through effective training and development programs
Manage employee orientation, recruitment, interviewing, and onboarding processes to build a strong team
Ensure compliance with company policies and procedures related to payroll, cash handling, and bookkeeping
Implement effective inventory control measures to optimize stock levels and minimize shrinkage
Utilize retail math to analyze sales data and develop strategies for pricing and promotions
Foster a positive shopping experience by providing exceptional customer service and addressing any concerns promptly
Conduct regular performance evaluations to support employee growth and development
Collaborate with upper management on budgeting, purchasing decisions, and marketing initiatives
Maintain a clean, organized store environment that reflects the brand's image

Qualification

Retail managementPOS systemsTeam managementInventory managementCustomer serviceTraining & developmentNegotiation skillsOrganizational skills

Required

Strong leadership skills
Passion for customer service
Proven track record in retail management
Oversee all aspects of store operations, including inventory management, merchandising, and sales performance
Lead and motivate a team of employees through effective training and development programs
Manage employee orientation, recruitment, interviewing, and onboarding processes to build a strong team
Ensure compliance with company policies and procedures related to payroll, cash handling, and bookkeeping
Implement effective inventory control measures to optimize stock levels and minimize shrinkage
Utilize retail math to analyze sales data and develop strategies for pricing and promotions
Foster a positive shopping experience by providing exceptional customer service and addressing any concerns promptly
Conduct regular performance evaluations to support employee growth and development
Collaborate with upper management on budgeting, purchasing decisions, and marketing initiatives
Maintain a clean, organized store environment that reflects the brand's image
Proven experience in retail management or supervisory roles with a focus on team management and leadership
Strong negotiation skills with the ability to effectively communicate with diverse groups of people
Proficiency in POS systems and cash handling procedures
Knowledge of inventory management practices and retail sales strategies
Excellent organizational skills with the ability to manage multiple tasks efficiently
Experience in training & development as well as administrative functions within a retail environment

Preferred

Familiarity with grocery store operations

Benefits

Employee discount
Flexible schedule

Company

Massage Envy

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Massage Envy is a leading wellness franchise providing professional massage, skin care, and assisted stretch services nationwide.

Funding

Current Stage
Growth Stage

Leadership Team

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Shawn Haycock
Co-Founder
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Paul Malek
Chief Financial Officer
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Company data provided by crunchbase