Higginbotham · 1 week ago
Employee Benefits Training Specialist
St. Petersburg, FL
Full-time
Hybrid
Senior Level
7+ years expHigginbotham is a company that focuses on providing comprehensive employee benefits solutions. They are seeking an Employee Benefits Training Specialist responsible for designing and delivering training for account managers and support staff, ensuring adherence to company policies and service standards.
Insurance
Responsibilities
Lead engaging, interactive training sessions for all levels of Account Management (AM101, AM201, AM301)
Deliver training both in-person and via virtual platforms, ensuring participants remain actively engaged
Apply real-world account management scenarios to reinforce learning
Adapt delivery style and pace to suit different skill levels and learning styles
Partner with Subject Matter Experts to coordinate their participation in training sessions
Ensure Subject Matter Experts are prepared, equipped, and aligned with Higg U’s curriculum and delivery standards
Maintain training schedules, materials, and session records in coordination with the Higg U team
Provide feedback on course effectiveness and recommend updates to improve training outcomes
Stay current on industry trends, compliance changes, and best practices in employee benefits account management
Collaborate with the Training Manager to identify training needs and create targeted learning experiences
Consistently deliver engaging, high-value training sessions that enhance Account Management skills and confidence at every career stage
Coordinate seamlessly with Subject Matter Experts, ensuring all content is relevant, accurate, and aligned with firm standards
Serve as a trusted resource and go-to trainer for Account Management learning needs across the organization
Qualification
Required
Extensive experience in Employee Benefits Account Management (minimum 7+ years preferred)
Proven ability to train, mentor, or coach professionals at varying career stages, from entry-level to strategic leadership roles
Strong understanding of small, mid-market, and large group benefits, funding arrangements, ancillary products, and compliance requirements
Exceptional communication and facilitation skills, both in-person and virtually
Ability to coordinate multiple stakeholders, manage schedules, and maintain training quality
Active Life & Health Insurance License (required)
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Proficiency with virtual meeting platforms (Zoom, Teams) and LMS tools
Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all directions
Preferred
Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable
Benefits
Medical, dental, vision, prescription drug coverage
401K
Equity prescription incentive plan
Multiple supplemental benefits for physical, emotional, and financial wellbeing
Company paid holidays
PTO
Employee Wellness Program
Company
Higginbotham
Higginbotham is a provider of insurance brokerage services to businesses and individuals.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rusty Reid
Chairman, President & CEO
Andrew Reutter
Chief Financial Officer & Chief Operating Officer
Recent News
2025-12-16
2025-12-10
Company data provided by crunchbase