The Westin Dallas Downtown · 4 months ago
Group Sales Manager
Dallas, TX
Full-time
Onsite
Entry, Mid Level
2+ years expThe Westin Dallas Downtown is looking for a Group Sales Manager to join their team. The Sales Manager will manage group room blocks and meeting space for small to mid-sized assigned groups while supporting the team to achieve overall operational success.
Hospitality
Responsibilities
Complete the lead the sales process for assigned groups and effectively guide customers through their event experiences
Maximize revenue opportunity for assigned customers by creating effective strategies for event revenue growth, including upsell and cross sell opportunities
Drive results by soliciting and securing business through a proactive, consultative sales approach
Identify solutions that meet customer goals and objectives and utilize all available tools to ensure maximum event and revenue capture from assigned customer base
Thoroughly research and understand customer history and previous experiences
Understand event cost structure and incorporate into solution designs according to established profitability guidelines
Coordinate and conduct site visits, attend pre-conference planning meetings, and other planning meetings, as necessary to support the customer event experience
Effectively collaborate with vendors and other departments to capture and service events
Cultivate and maintain relationship with key hotel personnel to enhance the overall business relationship with the hotel
Identifies operational challenges associated with the group and determines how to best work with the team and customer to solve any challenges and/or develop alternative solutions
Support company initiatives, business strategies and core values
Strategic thinker, problem solver, multi-tasker, and an excellent communicator, both verbal and written
Superb time management skills with the ability to prioritize a multitude of projects while staying organized
Re Solicit feedback from the operations team to identify areas for improvement as needed to enhance the event experience
Responds in a quick, timely, friendly, professional manner
Reports to the Director of Sales & Marketing
Performs other duties as requested by management
Qualification
Required
At least 2 years progressive experience in hotel sales management
Marriott Hotels systems training such as CI/TY, MARSHA REQUIRED
Proficient computer software skills, preferably Word, Excel, PPT, Adobe, Google and Outlook
Knowledge of CVENT, Knowland and TravelClick applications a plus
Proven record of achieving goals and objectives
Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Benefits
Health and Dental Insurance
Company paid Life Insurance
Short Term and Long-Term Disability Insurance
Vision
Critical Illness
Accidental
401(k) and company match
Paid Time Off (PTO)
Free hotel rooms
Hotel discounts
Company
The Westin Dallas Downtown
Located in vibrant downtown Dallas next to Belo Garden and a mile from the Kay Bailey Convention Center, The Westin Dallas Downtown puts you in the center of it all.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase