Principal Content Designer jobs in United States
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Square · 10 hours ago

Principal Content Designer

Square is a company that has evolved to provide integrated, omnichannel solutions for sellers. The Principal Content Designer will focus on improving the seller experience through effective content strategies and collaboration with various teams, while also mentoring peers within the content design team.

BitcoinFinTechMobile PaymentsProductivity ToolsRetail Technology
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H1B Sponsor Likelynote

Responsibilities

Work alongside other content designers, product designers, researchers, product managers, analysts, and engineers to understand customer needs, define requirements, drive alignment, and align on business goals
Develop a UX and content strategy point of view and craft clear and compelling narratives to illustrate proposed solutions and influence the product development process from ideation to launch
Find intuitive and elegant content solutions, crafting experiences that resonates with our existing and growing audience and provides measurable value to the business
Leverage AI tools to design, automate and scale processes across the team
Seek feedback on your work, build consensus among your team, and bring stakeholders along with your recommendations
Get to know the Square brand and work with content designers and copywriters to keep refining our voice and building out our style guide
Set a high bar for writing quality and lead efforts to evangelize and update our style guide
Be responsible for scope beyond UX experiences: you'll help craft organization and company-wide strategies and approaches that bring Square closer to achieving its mission

Qualification

Content DesignUX WritingProduct StrategyAI ToolsWriting/Editing SkillsDesign ThinkingConsumer InsightsStakeholder ManagementMentoring

Required

10+ years of experience as a Content Designer, UX writing, product content strategy, or whatever you happen to call it
Exceptional writing/editing skills and passion for the craft, plus strong design/systems thinking and product strategy chops
Experience working with company leadership and presenting to executives
The ability to apply consumer insights and metrics to inform design decisions and influence company-wide strategy
Built foundational frameworks, guidelines, and content systems
Have familiarity with and curiosity in using AI tools to influence strategy, scale processes and assist with execution
Please include a portfolio of your work in order to be considered

Benefits

Remote work
Medical insurance
Flexible time off
Retirement savings plans
Modern family planning

Company

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square.

H1B Sponsorship

Square has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (257)
2024 (253)
2023 (260)
2022 (297)

Funding

Current Stage
Public Company
Total Funding
$4.8B
Key Investors
GICKleiner PerkinsSequoia Capital
2025-08-13Post Ipo Debt· $2.2B
2024-05-06Post Ipo Debt· $2B
2023-01-11Post Ipo Equity

Leadership Team

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Camille Vergara
Product Manager
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Conor Delahunty
Product Manager
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Company data provided by crunchbase