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Eurest USA · 4 months ago

SENIOR REGIONAL DIRECTOR - NORTH AMERICA OPERATIONS - ATLANTA, GA

Atlanta, GA

Full-time

Onsite

Senior Level, Lead/Staff

$190K/yr - $210K/yr

5+ years exp

Eurest USA is a leader in business and industry dining, providing exceptional dining services across various corporate environments. The Senior Regional Director, North America Operations is responsible for overseeing program performance and operational excellence while managing senior-level client relationships across multiple locations.

Food and BeverageFood ProcessingRestaurants

Responsibilities

Advocates company culture for Dining program (the Department); responsible for values-based leadership within the business, including transparency, accountability, and appreciation of all team members – fostering an environment focused on people and growth

Collaborates with multiple clients and internal stakeholders to foster and promote an industry-leading vision for Dining in a corporate environment, ensuring department goals align to key initiatives

Develops and communicates business strategies to effectively achieve the defined vision & desired results; evaluates outcomes and adjusts approach to best meet business objectives

Holds leaders accountable for implementation of business strategies that align to the vision, effective process management, and adherence to Department and Company values

Defines & presents key business metrics and measurements of success

Partners with stakeholders and business leaders to establish, execute, and present results related to quarterly account Key Performance Indicators (KPIs)

Works with internal marketing team to maintain a relevant brand image; ensures that the brand is cohesive, engaging, and effective in relation to our client, customers, internal Compass team members, and external parties, including suppliers and applicants

Acts as a gatekeeper for all leadership positions, ensuring management level positions are filled with effective business leaders

Brings forth innovations and initiatives to bolster the Dining program, incorporating technology to continually advance current state

Effective at change management within the Department, to include leading change, as well as ensuring business leaders are directing change effectively in their respective areas of responsibility

Manages planning, budget analysis & financial reporting

Effectively facilitates internal, external and client-facing meetings

Identifies critical issues & manages escalations from senior leadership and clients to ensure concerns are resolved swiftly and to the satisfaction of all stakeholders

Works directly with other department leaders to achieve enterprise goals & initiatives and ensures the highest level of satisfaction for customers & clients

Other duties as assigned

Qualification

Client managementVendor managementFinancial accountabilityStrategic thinkingChange managementTeam leadershipTime management

Required

MBA or combination of BA in business administration and equivalent work experience

Minimum 5 years as Director or Department Head in similar environment, with financial accountability & working with multiple teams (i.e., Finance, Marketing, Projects, etc.)

Demonstrated ability in leading large, multi-faceted teams required

Proficient in all aspects of client & vendor management & partnerships required

Expertise and ability to analyze client needs & requests, think strategically, possess business & time management skills, as well as the initiative & judgment to quickly evaluate issues, find alternatives & take appropriate courses of action