Acrisure · 2 hours ago
Claims Supervisor - Liability
Chesterfield, VA
Full-time
Onsite
Mid Level
3+ years expAcrisure is a global Fintech leader that offers multiple financial products and services to businesses and individual clients. The Claims Supervisor - Liability is responsible for investigating general and auto liability claims, managing high exposure files, and negotiating settlements while ensuring timely communication with clients and legal representatives.
Financial ServicesInsuranceInsurTech
Responsibilities
Receives claim assignments from claim supervisor; examines claim forms and other records to determine insurance coverage
Interviews, telephones, and/or corresponds with claimant(s) and service providers within established time frame; documents the results of these contacts
Consults police reports and medical records to determine nature and extent of the accident
Reviews medical bills to ensure treatment is reasonable, necessary and related to the injury; approves bills for payment
Ensures that claim file documentation and reserves are current; and keeps client advised on claim status
Negotiates settlement with claimant within limits of authority and in accordance with applicable state laws
Coordinates and monitors litigation with attorneys
Monitors medical issues
Brings claims to conclusion
Handles caseload consisting of complex liability claims
Independently prepares for and attends client meetings to discuss claim status, reserve levels and action plans
Participates in mentoring program to assist in the professional development of less experienced adjusters
Assists with client development, education, and problem solving
Completes Excess reports and requests for reimbursement; submits these to carrier; follows up for recovery
Handles claims involving subrogation from investigation through recovery
On-site investigation of claims when necessary
Mentors less experience co-workers to develop their understanding of procedures, state laws, and help others improve their claims handling ability
Analyzes and resolves client issues independently
Attends marketing calls to present information about the claim process
Qualification
Required
High school Diploma or equivalent is required
3-5 years prior experience handling auto/general liability claims/ or an equivalent combination of training, education and experience
State Adjuster licensing required
Strong organization skills, attention to detail and the ability to multi-task and prioritize work are required
Analytical thinking skills are needed to properly evaluate complex claims
A strong attention to detail is necessary as claims adjusters must carefully review documents and policies
Good verbal and written communication skills, as well as interpersonal skills are required
Ability to listen well and negotiate with constituents is needed
Basic computer skills or the ability to quickly learn new software are required
A strong work ethic and time management skills is needed, to efficiently handle a caseload ranging from minor to complex claims
Ability to establish and maintain good rapport with clients and claimants is needed
Ability to calculate figures is required
Preferred
NY license preferred
Experience with negotiations
Knowledge of litigation process
Ability to speak a second language is an asset
Company
Acrisure
Acrisure offers financial services solutions for insurance, reinsurance, real estate, cyber services, and asset and wealth management.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$11.37BKey Investors
Bain Capital Special SituationsAbu Dhabi Investment AuthorityBDT & MSD Partners
2025-06-06Debt Financing· $550M
2025-05-20Private Equity· $2.1B
2024-06-05Debt Financing· $1.6B
Leadership Team
Greg Williams
Co-Founder, Chairman & CEO
Mark Wassersug
Chief Technology Officer
Recent News
Company data provided by crunchbase