Corporate Tools ยท 4 months ago
Desktop Support
Corporate Tools is seeking a Desktop Support professional to join their team in Post Falls, Idaho. This role serves as the first point of contact for technical questions and issues, providing assistance to both in-office and remote employees while troubleshooting hardware and software problems.
Customer ServiceLogisticsSoftware
Responsibilities
Provide end-user assistance for both in office and remote employees
Troubleshoot technical problems, both software and hardware
Setting up new employee equipment
Continuous learning of all things IT
Tracking inventory
Install, diagnose, repair, maintain, upgrade hardware and software systems
Running cables
Qualification
Required
Passion for IT
Eager to learn, not afraid to ask questions
High interpersonal skills, super personable
Highly organized
Ability to communicate well verbally and written
Highly motivated and great customer service
Preferred
Previous desktop support experience
Previous experience with network devices
Linux experience
Benefits
100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Open concept office with friendly coworkers
Creative environment where you can make a difference
Trail Mix Bar --- oh yeah