Global Language System · 3 months ago
Quality Control Analyst Spanish in Raleigh
RALEIGH, NC 27605
Full-time
Onsite
Entry, Mid Level
$19/hr - $26/hr
2+ years expGlobal Language System is a Service-Disabled Veteran-Owned Small Business providing language access services. They are seeking Quality Control Analysts (Spanish) to monitor and evaluate the accuracy and compliance of Spanish interpretation and translation services for USCIS, ensuring adherence to quality standards.
Language LearningProfessional ServicesTranslation Service
No H1B
U.S. Citizen Only
Responsibilities
Review Spanish-language interpretation and translation assignments for accuracy, completeness, and compliance
Conduct quality audits on Spanish linguists’ performance (OPI, VRI, ASL support, and document translation)
Verify consistency with USCIS glossaries, terminology, and style guides
Track and document Service Level Agreement (SLA) adherence
Provide feedback to linguists and support corrective actions
Collaborate with the QC & Security Manager (FSO) to prepare audit reports for COR
Assist in developing quality metrics and continuous improvement plans
Qualification
Required
Fluent in Spanish and English (native or near-native proficiency required)
Strong analytical, communication, and reporting skills
Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 federal clearance
Preferred
Bachelor's degree in Linguistics, Spanish, Translation/Interpretation, or related field
2+ years of quality assurance or interpreting/translation experience (immigration, legal, or federal contracts)
Familiarity with ISO 9001 / ISO 17100 quality frameworks
Benefits
Health, dental, vision, and retirement benefits.
Paid training in USCIS compliance and ISO quality standards.
Professional growth opportunities in quality assurance and compliance leadership.
Company
Global Language System
Global Language System provides language translation, interpreting, localization, and transcription services.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase