Versiti Blood Center of Wisconsin · 2 days ago
Family Support Supervisor - Organ Donation
Milwaukee, WI
Full-time
Onsite
Mid Level
3+ years expVersiti Blood Center of Wisconsin is a federally designated Organ Procurement Organization supporting the transplant community in southeastern Wisconsin. The Family Support Supervisor is responsible for overseeing the Family Support Specialist team, ensuring high authorization rates for organ donation through compassionate family support and collaboration with medical personnel.
CommunitiesHealth Care
Responsibilities
Responsible for organ donation authorization rate that exceeds national average
Oversees the operations of the family support team including the following: o Ensures appropriate schedule coverage and makes changes as necessary o Determines annual authorization goals and metrics, collaborates with Manager to monitor rates and adjust increase rates as needed
Ensuring FSS, and any other staff that may have donation conversations, are appropriately trained
Ensuring FSS team is effective and proficient in the following areas: o Managing family conversations o Gathering social dynamic information of potential patients o Navigating conflict o Collaboration with medical personnel o Cultural humility
Works in collaboration with FSS educator to identify education opportunities, develops and executes internal and external trainings
Collaborates with clinical team to ensure team has appropriate clinical education and awareness and hospital development team to ensure team has appropriate hospital and community education and awareness
Leads continuous improvement activities that lead to increased authorization rates
Provides on-site support for staff and families as appropriate
Serves as Administrator on call
Qualification
Required
1+ years' experience working with family dynamics within a medical or health care setting, hospice, bereavement or grief counseling
1+ years' experience in a training or leadership role
Bachelor's degree in social work, Sociology, Public Health, Chaplaincy, or related field
Associate's degree in social work, Sociology, Public Health, Chaplaincy, or related field plus an additional 2 years related experience (minimum of 3 years overall) in lieu of required degree
Valid Wisconsin Driver's license required
Preferred
1+ years OPO experience
Benefits
Medical, Dental, and Vision Plans
Paid Time Off (PTO) and Holidays
Short- and Long-term disability
Life insurance
7% match dollar for dollar 401(k)
Voluntary programs
Discount programs
Others
Company
Versiti Blood Center of Wisconsin
Based in Milwaukee, Versiti Blood Center of Wisconsin is the exclusive provider of blood and blood products to more than 56 hospitals in 29 counties, and provides 230,000+ units of blood annually.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matthew Swanson, PMP
Manager, Marketing Partnership Programs
Nikki Mills, MBA
State HR Business Partner
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