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ConnexAI · 20 hours ago

Implementation Consultant

Miami, FL

Full-time

Hybrid

Mid Level

ConnexAI is seeking an experienced Implementation Consultant to lead the onboarding and deployment of their AI-driven solutions for clients across the US. This client-facing role focuses on delivering a smooth implementation experience, managing the full process from kickoff to full platform adoption.

Cloud ComputingInformation ServicesInformation TechnologySoftware

Responsibilities

You’ll manage the full implementation process for new customers, working closely with internal teams and client stakeholders to define scope, configure solutions, and ensure successful rollout

You’ll run discovery sessions, advise on best practices, and provide technical and strategic support throughout the onboarding journey

Your focus will be on making every client feel confident and empowered, ensuring our solutions are fully aligned with their goals

Qualification

SaaS implementationsAI solutionsTechnical consultingClient managementCommunication skills

Required

Experience delivering SaaS implementations or consulting services, ideally in a technical or AI-related space

Excellent communication skills to explain complex solutions in simple terms

Confidence in leading meetings, solving problems, and managing timelines

Detail-oriented and collaborative

Focused on driving outcomes that lead to long-term customer success and satisfaction

Benefits

Competitive salary

Flexible working options

Opportunities for growth

Company

ConnexAI

ConnexAI is an award-winning Conversational AI platform Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels.

Founded in 2013