Integral Federal, Inc. ยท 3 months ago
Information Technology Enabled Services (ITES) Mil-Classroom Support
Integral Federal, Inc. partners with federal defense, intelligence, and civilian leaders to tackle important challenges and deliver positive outcomes. They are seeking an ITES Tier 2 Mil Classroom Specialist to provide troubleshooting and assistance with classroom equipment for the Defense Language Institute Foreign Language Center, ensuring the IT environment supports teaching and learning for all users.
ConsultingInformation TechnologyLegalRoboticsSoftware
Responsibilities
Provides trouble shooting and assistance with classrooms equipment
Images and repairs classroom equipment
Simulates or recreates user problems to resolve operating difficulties
Interacting with Undergraduate School (UGE), helpdesk staff, DEVOPS, and network team to restore service and or identify and correct core problems
Qualification
Required
BA/BS from an accredited college or university with a minimum of 5+ years experience or substitute with AA/AS with 7+ years experience, with any one of the following IAT Level II (CySA+, Security+, CND, or SSCP) Certification and CE/OS Certification
Knowledge of macOS, Windows, iOS, and Active Directory
Secret Clearance
Benefits
Paid parental leave
Immediate vesting in our 401(k)
Medical, Dental & Vision Insurance
Flexible Spending Accounts
Short-Term and Long-Term Disability Insurance
Life Insurance
Paid Time Off & Holidays
Earned Bonuses & Awards
Professional Training Reimbursement
Paid Parking
Employee Assistance Program
Company
Integral Federal, Inc.
Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver transformative solutions.