Technology Support Specialist jobs in United States
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CoreCivic · 1 day ago

Technology Support Specialist

CoreCivic is dedicated to providing high-quality care in an institutional setting, and they are seeking a Technology Support Specialist. This role involves coordinating the effective use of technology, providing technical support to users, and ensuring the maintenance of IT resources within the facility.

Government

Responsibilities

Ensure information technology resources (computer hardware, network and operating systems software and telecommunications hardware) function properly and are maintained in good operating condition
Provide hardware and software technical support to users of personal computers and associated equipment
Perform diagnostics, troubleshooting and repairs on personal computers and related equipment. Equipment includes, but is not limited to, LAN and WAN equipment, PC's, laptops, telecom equipment, key control devices, various software and peripherals
Analyze the need for new computer equipment; analyzes equipment for quality, compatibility, reliability and suitability to the institution’s needs
Provide configuration requirements for new computer acquisitions, recommends methods of using existing equipment to satisfy new requirements and performs benchmark tests of proposed new equipment. Ensure compliance with licensing agreements

Qualification

Desktop supportMicrosoft WindowsNetwork troubleshootingMicrosoft Office SuiteA+ certificationN+ certificationTechnical supportHardware maintenance

Required

Graduate from an accredited college or university with an Associate's degree in Computer Science or related technology field is required
Two years of experience in desktop support is required
Must have experience supporting Microsoft Windows 7, 8.1 and 10, Microsoft Office Suite and technology hardware including computer, printers and scanners
Must be able to maintain and troubleshoot a basic network infrastructure
Proficiency in Microsoft Office applications is required
A valid driver's license is required
Minimum age requirement: Must be at least 21 years of age

Preferred

A+ and N+ certification is preferred

Company

CoreCivic

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CoreCivic Inc. is a diversified government solutions company.

Funding

Current Stage
Public Company
Total Funding
$1.2B
2025-12-01Post Ipo Debt· $300M
2024-03-04Post Ipo Debt· $500M
2023-10-12Post Ipo Debt· $400M

Leadership Team

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Damon Hininger
President/CEO
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Patrick Swindle
President & Chief Operating Officer
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Company data provided by crunchbase