Mass Markets ยท 5 months ago
Human Resources Business Partner III
Savannah, GA
Full-time
Onsite
Entry, Mid Level
1+ years expMass Markets is a rapidly growing tech-enabled business services company in the USA, specializing in customer experience and business process outsourcing. The Human Resources Business Partner will implement HR strategies, support employee training, and enhance organizational effectiveness while fostering employee engagement and driving HR process improvements.
ConsultingInformation Technology
Responsibilities
Deliver general HR support in collaboration with operations teams
Collaborate with remote HR teams and the HR Manager to address HR-related matters and initiatives
Align HR strategies with business goals and recommend improvements
Foster employee engagement through a proactive, hands-on approach
Adapt to a dynamic and evolving work environment influenced by economic and policy changes
Champion innovative HR practices and process improvements
Lead employee relations, retention, and recognition programs
Manage a high-volume workload and multiple priorities effectively
Demonstrate strong organizational and interpersonal skills
Qualification
Required
Minimum 1 year of experience in an HR Business Partner or related HR/operations role
Some undergraduate-level education
Excellent interpersonal and communication skills
Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
Familiarity with training tools and techniques
Strong conflict resolution skills (including both customer and employee interactions)
Effective time management, planning, and multitasking abilities
Strong written and verbal presentation skills
Ability to thrive in a fast-paced, professional environment
Skilled in planning, coordination, and adapting to various learning styles
Comfortable giving and receiving constructive feedback
Ability to prioritize tasks and meet deadlines efficiently
Preferred
Experience in military or government (local, state, or federal) environments
Background in contact center operations
Degree from an accredited two- or four-year college or university
SHRM-SCP or equivalent HR certification
Benefits
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Company
Mass Markets
Leading America based business process outsourcing (BPO) provider specializing in customer service, inside sales and back-office.
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-06-24
Company data provided by crunchbase