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Infobip · 1 week ago

Voice Product Manager

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

$150K/yr - $185K/yr

Infobip is a global company that is shaping how the world connects and communicates through its cloud communication platform. The Voice Product Manager will lead the development and scaling of voice products, focusing on customer needs and market opportunities to innovate within the company's CPaaS solutions.

Enterprise SoftwareInternet of ThingsMessagingMobile AppsSaaSTelecommunications

Hiring Manager

Daniela Nieto Rodríguez

Responsibilities

Manage and develop Infobip’s voice products with a primary emphasis on products serving the U.S. market, leveraging Infobip’s best-in-class carrier network

Discover customer needs and market opportunities while keeping in mind the overall business objectives

Define a clear product vision, strategy, and roadmap

Share the vision of the product with all stakeholders: customers, management, engineering, marketing, sales and other teams

Serve as the product's subject matter expert and point of contact for stakeholders

Build the product together with engineering, design, and other expert teams

Achieve company readiness to launch new products and features by enabling the organization and removing any roadblocks

Scale the products by continuously monitoring product metrics and identifying improvement and growth opportunities

Qualification

SIP trunking product managementCPaaS product strategyEnd-to-end software lifecycleGo-to-Market strategiesAgile methodologiesMarket researchProduct testingStakeholder managementInfluence decision-making

Required

Experience with SIP trunking product management

Previous experience working at a U.S. carrier

Experience in shaping product strategy in CPaaS

Good knowledge and understanding of SIP trunking

Worked on end-to-end software product life cycle from discovery to delivery

Experience with market research and product testing

Experience with implementing Go-to-Market (GTM) strategies

Experience in working with both external and internal stakeholders

Experience working with agile methodologies, Scrum, LESS, Kanban or others

Ability to influence decision-making at all levels within an organization

Benefits

Medical, Dental, and Vision insurance

Basic life insurance

401(k) plan participation with company match

Short-term and long-term disability insurance

Wellness plan of up to $500/year pro-rated based on hire date

PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually

Additional leave time for marriage, relocation, bereavement, and other major life events

Twelve (12) weeks of paid parental leave

Participation in employee share ownership plan (ESOP)

Fourteen (14) paid holidays annually