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Kimpton Hotels & Restaurants · 4 months ago

Am Restaurant Supervisor

Charlotte, NC

Full-time

Onsite

Entry, Mid Level

$19/hr - $19/hr

1+ years exp

Kimpton Hotels & Restaurants is committed to heartfelt human connections and exceptional guest experiences. The Restaurant Supervisor will lead a knowledgeable front-of-house team, ensuring high-quality service and training while developing strong relationships with guests.

HospitalityRestaurants

Responsibilities

Lead service education through daily line-ups; new staff training programs; ongoing development programs and seminars; daily evaluation of restaurant service performance; employee discussion and evaluations; coordination of timely food production

Work with restaurant managers and Chef to provide excellent quality and presentation of all food to the guests

Help meet budget in all areas of cost control with consistent focus on cost of sales and payroll

Communicate with management, employees, and accounting staffs, identifying attractive and developable personnel and providing necessary training as positions open

Help to fill any open positions with qualified candidates. All personnel should receive regular, timely, and honest evaluations of their performance and potential

Monitor the cleanliness of the restaurant internally and externally

Coordinate kitchen cleanliness with Chef

Coordinate service area maintenance when necessary

Supervise all non-supervisory employees

Assist with interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems

Qualification

Supervisory experienceGuest experience personalizationFood Handler CertificationAlcohol Awareness CertificationPoint-of-sale system knowledgeMotivatedFlexiblePrioritize tasksCommunication skillsFlexible schedule