Blue Sky Hospitality Solutions · 5 months ago
Front Office Manager-Long Island Marriott Uniondale, NY
Uniondale, NY
Full-time
Onsite
Entry, Mid Level
2+ years expBlue Sky Hospitality Solutions is seeking a Front Office Manager for their Long Island Marriott location. The role involves directing all Front Office operations to ensure outstanding guest service and financial profitability while also managing team performance and implementing marketing initiatives.
HospitalityHotelService Industry
Responsibilities
Direct and administer all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Monitor and assess service and satisfaction trends, evaluate, and address issues and make improvements accordingly
Initiate and implement marketing and up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Run and complete daily reports, analyze data and make decisions based on data
Schedule team members according to hotel occupancy
Resolve guest issues and concerns to guest satisfaction by using rigorous logic and methods to solve difficult problems with effective solutions; problems all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers
Recruit, interview and train team members
Order supplies as needed through procurement system and maintain par levels
Other tasks assigned by management
Qualification
Required
2+ years of department head experience in the hospitality industry to include Rooms
Prior direct supervisory experience
College degree in hotel management, business, or related field; or equivalent experience
Ability to stand for long periods of time
No relocation available
Company
Blue Sky Hospitality Solutions
Opportunities, Experiences, Results.
Founded in 2017Uniondale, New York, USA
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Indian Express
2025-07-19
Company data provided by crunchbase