Boot Barn · 5 hours ago
Sr. Manager - Quality Control & Quality Assurance for Apparel/Footwear
Boot Barn is a company that values community, collaboration, and belonging. The Quality Assurance/Quality Control Sr. Manager is responsible for ensuring that all quality assurance standards are met before products reach customers, while also defining and implementing best practices to improve customer satisfaction.
FashionLifestyleRetailWeb Design
Responsibilities
Design, deploy, and maintain the business unit’s quality management processes
Develop best practices for in-line and final inspections, product testing, and reporting
Evaluate and improve all processes that impact product quality and customer satisfaction
Prepare and communicate quality performance reports to suppliers, internal teams, and executive management
Monitor and track annual Social Compliance audits for all vendors
Establish and maintain QA audit standards for new and existing suppliers—domestic and international
Collaborate cross-functionally with internal teams, agents, and vendors to implement effective QA/QC protocols
Manage third-party lab testing programs (e.g., with Bureau Veritas), including test protocol development and execution
Act as subject matter expert on regulatory, legal, and compliance standards affecting product categories such as apparel, boots, accessories, jewelry, home goods, and FR (flame-resistant) workwear
Advise internal and external stakeholders on product improvements and technical solutions
Review and revise quality standards and policies to maintain compliance with industry regulations and evolving business needs
Oversee quality and compliance review during new vendor onboarding, ensuring completion of audits, certifications, and corrective action plans (CAPs)
Demonstrates high level of quality work, attendance and appearance
Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices
Performs any other duties that may be assigned by management
Qualification
Required
Extensive experience in quality system development and control
Ability to ensure all external and internal quality assurance standards are met
Experience in defining QC/QA initiatives and implementing best practices
Ability to identify non-conformity issues and improve overall customer satisfaction
Experience in designing, deploying, and maintaining quality management processes
Ability to develop best practices for in-line and final inspections, product testing, and reporting
Experience in evaluating and improving processes that impact product quality and customer satisfaction
Ability to prepare and communicate quality performance reports to suppliers, internal teams, and executive management
Experience in monitoring and tracking annual Social Compliance audits for all vendors
Ability to establish and maintain QA audit standards for new and existing suppliers—domestic and international
Experience in collaborating cross-functionally with internal teams, agents, and vendors to implement effective QA/QC protocols
Experience in managing third-party lab testing programs, including test protocol development and execution
Subject matter expert on regulatory, legal, and compliance standards affecting product categories such as apparel, boots, accessories, jewelry, home goods, and FR workwear
Ability to advise internal and external stakeholders on product improvements and technical solutions
Experience in reviewing and revising quality standards and policies to maintain compliance with industry regulations and evolving business needs
Experience in overseeing quality and compliance review during new vendor onboarding
Demonstrates high level of quality work, attendance and appearance
Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices
Company
Boot Barn
Boot Barn humble beginnings of a family run storefront to over 200 stores in 33 states.
H1B Sponsorship
Boot Barn has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2011-12-13Acquired
2007-10-01Series Unknown
Recent News
2025-12-18
2025-12-09
Central New York Business Journal
2025-12-06
Company data provided by crunchbase