Outreach Intake Specialist/ Administrative Coordinator jobs in United States
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Endeavors · 3 months ago

Outreach Intake Specialist/ Administrative Coordinator

Endeavors is dedicated to preventing homelessness through community service and support initiatives. They are seeking an Outreach Intake Specialist/Administrative Coordinator to develop relationships with program participants, conduct eligibility screenings, and maintain communication with community partners to facilitate housing solutions.

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Responsibilities

Develops effective, trusting relationships with program participants by utilizing trauma informed care and strength base approach. Models positive interactions, verbal guidance, and effective communication
Conducts initial eligibility screening for individuals seeking program assistance. Builds database of community resources. Utilizes the Housing First Model advocate for eligible participants, provide general information and community referrals for those not meeting program eligibility requirements. Completes Intake for eligible participants by evaluating individual and/or family needs. Assists in creating and completing a service plan as needed and set-up initial client file for clients being assigned to a Case Manager
Develops and maintains comprehensive outreach/working relationship with landlords, property management teams, and community partners on the participants’ behalf to develop workable plans to obtain and/or maintain housing
Conducts outreach and networking activities in the community. Gives presentations at various community groups/events. Remains active and networks in monthly community meetings. Promotes the success and reputation of the Supportive Services for Housing Programs
Documents weekly or daily case notes; submits comprehensive participant files, completes reports as needed, and enters documentation into HMIS system. Prepares necessary incident reports
Maintains on-going communication with multi-disciplinary teams across multiple programs to assist participants in obtaining and maintaining permanent housing, services to meet needs, and promote stability
Other duties as assigned
Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to " Empower people to build better lives for themselves, their families, and their communities."

Qualification

Trauma informed careCustomer serviceSocial WorkCommunity outreachEffective communication

Required

Bachelor's Degree in Social Work, Sociology, Psychology or related field preferred or equivalent in years of experience
1+ years of experience in a social service agency
1+ years in a customer service focused environment
Driver's License with clear record
Must have daily use of a vehicle without prior notice
Must be available and willing to travel to various locations and with such frequency as the business need dictates
Must be available and willing to work nights, weekends and holidays as required to meet business needs
Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others

Preferred

Experience with mental health and/or a homeless population

Company

Endeavors

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Endeavors is a Christian community service organization that provides social welfare services.

Funding

Current Stage
Late Stage

Leadership Team

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Danniel Hernandez, M.A., PHR, SHRM-CP
Chief Administrative Officer
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Erica Contreras, MBA, RBLP-T
Chief Learning Officer
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Company data provided by crunchbase