Experienced Engineering Manager - Customer Growth & Experience jobs in United States
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Plaid · 4 days ago

Experienced Engineering Manager - Customer Growth & Experience

positionUnited States
timeFull-time
remoteRemote
seniorityDirector/Executive
money$264K/yr - $400K/yr

Plaid is focused on accelerating customer velocity and creating delightful experiences at pivotal stages of their customers’ journeys. The role involves leading an engineering organization of over 35 people, focusing on growth, developer relations, and customer onboarding while ensuring alignment with future product needs.

BankingFinancial ServicesFinTech
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Supporting the growth of a strong team of Engineering Managers and Senior ICs
Partnering closely with your product counterpart and cross-functional partners to serve CGX’s many internal stakeholders
Ensuring the area’s technical strategy is aligned with future product needs
Partner with your product counterpart to refine the area’s strategy and set short and long-term goals
Revising the organizational structure of your engineering teams over time as needed
Partnering with recruiting to fill key roles with top talent

Qualification

Team managementCross-functional collaborationGrowth team leadershipCustomer-facing experienceInternal-facing experience

Required

Experience managing a team composed primarily of Engineering Managers
Proven track record of working effectively with cross-functional partners (ideally outside of Eng/Product/Design as well)

Preferred

a mix of experience working on both customer-facing and internally-facing teams
experience leading growth teams/organizations

Benefits

Medical
Dental
Vision
401(k)

Company

Plaid

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Glassdoor4.2
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Plaid develops financial technology infrastructure that enables applications to connect with users' bank accounts and financial data.
dateFounded in 2013
location
San Francisco, California, USA
people-size501-1000 employees
web-link
https://plaid.com

H1B Sponsorship

Plaid has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (41)
2024 (41)
2023 (42)
2022 (53)
2021 (30)
2020 (11)

Funding

Current Stage
Late Stage
Total Funding
$1.31B
Key Investors
Franklin TempletonAltimeter CapitalGoldman Sachs Investment Partners
2025-04-03Series Unknown· $575M
2025-04-03Secondary Market
2023-10-19Series Unknown

Leadership Team

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Zachary Perret
Co-Founder & CEO
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Eric Sager
COO
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