The University of Texas System · 5 hours ago
Hourly - Customer Service Representative TMDSAS
Austin, TX
Part-time
Hybrid
New Grad, Entry Level
$20/hr - $20/hrThe University of Texas System is a long-standing institution dedicated to improving lives through education, health care, and research. They are seeking a Customer Service Representative to provide support to applicants and advisors, addressing inquiries and resolving concerns via phone and email.
EducationHigher EducationUniversities
Responsibilities
Answer incoming calls from customers and assist with their inquiries and concerns
Provide accurate information about our services to customers
Address and resolve customer complaints and issues in a timely manner
Document customer interactions and escalate issues to appropriate team members as necessary
Meet customer service goals and metrics set by the organization
Other duties as assigned
Qualification
Required
High school diploma or GED
Basic computer skills and experience with Microsoft Office suite
Preferred
Some college is preferred
Prior experience in working with students or admissions office
Proven record of excellent organizational, time management skills
Prior experience working with sensitive student records
Benefits
This position is not eligible for employee benefits including, but not limited to, insurance, leave, holidays, and longevity pay.
Company
The University of Texas System
The University of Texas System is to improving the people all over the world through education, research and health care.
Founded in 1876
10001+ employees
H1B Sponsorship
The University of Texas System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (3)
2023 (7)
2022 (6)
2021 (4)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$1.75MKey Investors
Strada Education Network
2023-01-17Grant· $1.5M
2022-01-18Grant· $0.25M
Leadership Team
Cristina Ruiz Blanton
Chief Privacy Officer
David Lakey, M.D.
Vice Chancellor for Health Affairs and Chief Medical Officer
Recent News
San Francisco Chronicle
2025-11-10
The Journal Record
2025-09-06
Dallas Innovates
2025-05-17
Company data provided by crunchbase