Hourly - Customer Service Representative TMDSAS jobs in United States
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The University of Texas System · 2 weeks ago

Hourly - Customer Service Representative TMDSAS

positionAustin, TX
timePart-time
remoteHybrid
seniorityNew Grad, Entry Level
money$20/hr - $20/hr

The University of Texas System has been improving lives through education, health care, and research for over 140 years. The position involves providing support to applicants and advisors by answering inquiries and resolving issues related to the TMDSAS portals.

EducationHigher EducationUniversities
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H1B Sponsor Likelynote

Responsibilities

Answer incoming calls from customers and assist with their inquiries and concerns
Provide accurate information about our services to customers
Address and resolve customer complaints and issues in a timely manner
Document customer interactions and escalate issues to appropriate team members as necessary
Meet customer service goals and metrics set by the organization
Other duties as assigned

Qualification

Communication skillsBasic computer skillsMicrosoft Office suitePunctualityReliabilityProblem-solving skillsTeamworkOrganizational skillsTime management skillsConfidentiality standards

Required

High school diploma or GED
Basic computer skills and experience with Microsoft Office suite

Preferred

Some college is preferred
Prior experience in working with students or admissions office
Proven record of excellent organizational, time management skills
Prior experience working with sensitive student records

Company

The University of Texas System

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The University of Texas System is to improving the people all over the world through education, research and health care.
dateFounded in 1876
location
Austin, Texas, USA
people-size10001+ employees
web-link
http://www.utsystem.edu/

H1B Sponsorship

The University of Texas System has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (3)
2023 (7)
2022 (6)
2021 (4)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$1.75M
Key Investors
Strada Education Network
2023-01-17Grant· $1.5M
2022-01-18Grant· $0.25M

Leadership Team

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Cristina Ruiz Blanton
Chief Privacy Officer
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David Lakey, M.D.
Vice Chancellor for Health Affairs and Chief Medical Officer
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Company data provided by crunchbase