Koniag Government Services · 1 week ago
Computer Operator III
Silver Spring, MD
Full-time
Onsite
Senior Level
5+ years expKoniag IT Systems, LLC, a Koniag Government Services company, is seeking a Computer Operator III to support KITS and their government customer in Silver Spring, MD. This advanced role is responsible for overseeing the efficient operation and maintenance of complex computer systems and networks, ensuring optimal performance and minimizing downtime.
EnterpriseGovernmentProfessional Services
No H1B
U.S. Citizen Only
Responsibilities
Monitoring and controlling mission-critical computer systems, networks, and peripheral equipment to ensure efficient and uninterrupted operations
Performing comprehensive maintenance tasks, including software updates, system backups, hardware checks, and performance tuning, following established procedures and industry best practices
Identifying and troubleshooting complex operational issues, system errors, and hardware/software malfunctions, implementing solutions or coordinating with technical support teams and vendors to resolve critical problems
Ensuring data security and integrity by implementing and enforcing protocols and procedures for data backup, recovery, and access controls
Maintaining detailed records and documentation of system operations, maintenance activities, incidents, and performance metrics
Providing technical leadership, guidance, and training to junior computer operators and support staff, ensuring adherence to established policies and procedures
Collaborating with IT professionals, system administrators, and other stakeholders to optimize system performance, implement enhancements, and plan for future system requirements
Staying up-to-date with the latest technologies, tools, and industry best practices in computer operations and maintenance, and recommending improvements to existing processes and procedures
Participating in project planning and implementation activities related to system upgrades, migrations, or new deployments
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience
Ability to obtain a Public Trust
Minimum of 5 years of experience in computer operations, system administration, or a related role in an IT environment, with at least 2 years in a supervisory or lead capacity
Process a range of scheduled routines
Operate the system and resolve common error conditions
Diagnose and act on machine stoppage and error conditions not fully covered by existing procedures and guidelines (e.g., resetting switches and other controls or making mechanical adjustments to maintain or restore equipment operations)
Deviate from standard procedures if standard procedures do not provide a solution and refer problems which do not respond to corrective procedures to a person of supervisory or higher individual contributor level
Relevant certifications in computer operations, system administration, or related areas (e.g., CompTIA, Microsoft, Cisco) are required
Extensive knowledge of computer systems, networks, and peripheral equipment, including hardware and software components, operating systems, and system administration tools
Expert-level troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex system issues
Proficiency in scripting languages (e.g., PowerShell, Bash) and automation tools for system administration tasks
In-depth understanding of data backup and recovery procedures, as well as data security and access control measures
Strong analytical and critical thinking skills, with the ability to analyze system performance, identify bottlenecks, and implement optimization strategies
Excellent written and verbal communication skills, with the ability to document procedures, provide technical training, and communicate effectively with stakeholders at all levels
Strong leadership and mentoring abilities, with the capacity to manage and guide a team of junior personnel
Ability to work independently and as part of a team in a fast-paced and dynamic environment, managing multiple priorities and projects simultaneously
Preferred
Experience in a government or military IT environment, with knowledge of relevant regulations, compliance requirements, and security protocols
Familiarity with virtualization technologies, cloud computing, containerization, and DevOps practices
Knowledge of project management methodologies and the ability to contribute to project planning and implementation activities
Understanding of cybersecurity principles and best practices for secure system operations, including risk assessment and mitigation strategies
Experience with scripting and automation frameworks, such as Ansible, Puppet, or Chef
Ability to mentor and develop junior personnel, fostering a culture of continuous learning and improvement
Benefits
Health, dental and vision insurance
401K with company matching
Flexible spending accounts
Paid holidays
Three weeks paid time off
Company
Koniag Government Services
Koniag Government Services is a Professional Services and Operational Management to Federal Government.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kevin Wideman
Chief Executive Officer
Jack Wise
SVP Business Development Lifecycle
Recent News
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