Apply on Employer Site

Acrisure · 4 weeks ago

Clams Supervisor - Liability

Chesterfield, VA

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Acrisure is a company focused on providing insurance solutions, and they are seeking a Clams Supervisor - Liability to lead a team of claims adjusters. This role involves supervising claims management processes, ensuring compliance with regulations, and developing training programs to enhance team performance.

Financial ServicesInsuranceInsurTech

Responsibilities

Supervise and manage a team of liability claims adjusters, providing guidance and support

Assign claims to adjusters and monitor their progress to ensure timely and accurate resolution

Review and approve claim settlements within authority limits

Ensure compliance with state laws, case law, and company policies

Oversee the investigation of complex liability claims, including general liability and auto liability

Coordinate and monitor litigation with attorneys, ensuring effective legal strategies

Conduct regular audits of claim files to ensure proper documentation and reserve levels

Communicate with clients to provide updates on claim status and address any concerns

Develop and implement training programs for new and existing adjusters

Participate in client meetings to discuss claim status, reserve levels, and action plans

Handle escalated claims and provide resolution strategies

Assist with client development, education, and problem-solving initiatives

Prepare and submit excess reports and requests for reimbursement to carriers

Manage subrogation claims from investigation through recovery

Prepares performance evaluations on subordinate staff

Mentors less experience co-workers to develop their understanding of procedures, state laws, and help others improve their claims handling ability

Analyzes and resolves client issues independently

Attends educational seminars and networking opportunities when available

Attends marketing calls to present information about the claim process

Qualification

Liability claims handlingSupervisory experienceState Adjuster licensingAnalytical thinkingNegotiation skillsBasic computer skillsOrganizational skillsCommunication skillsMentoring skillsTime management