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Shaner Hotels · 23 hours ago

Sales Manager | Hershey Courtyard Chocolate Ave

Hershey, PA

Full-time

Onsite

Mid Level

Shaner Hotels is a renowned hospitality management company with a portfolio of over 65 properties across 14 states and four countries. They are seeking an enthusiastic Sales Manager to work with clients and the hotel team to create exceptional guest experiences while driving business development and occupancy growth.

HospitalityResortsRestaurants

Responsibilities

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, to meet the unique needs of our thriving business operations

Support the Sales department in ensuring smooth daily operations, ensuring compliance with all Shaner Hotels, franchise, and hotel/departmental policies and procedures

Develop an in-depth understanding of current customer needs, focusing on key segments like corporations, agencies, associations, tour operations, sports teams, and other large groups. You’ll be at the forefront of delivering tailored hotel services!

Help identify and execute strategies to pursue new business and market segments, driving occupancy and growth for the hotel

Design special packages, promotions, and targeted advertising campaigns (via print, billboards, direct mail, etc.) to boost occupancy during slower periods

Represent the hotel at trade shows, chamber of commerce events, civic gatherings, and more, strengthening local connections and building the hotel’s brand presence

Ensure seamless communication with the General Manager, Department Managers, and other team members to maintain high levels of collaboration and efficiency

You’ll handle other tasks as needed to help our Sales team achieve their goals and enhance the guest experience

Qualification

Sales ExperienceLocal Market KnowledgeTech-SavvyCommunication SkillsOrganizational SkillsHospitality Management DegreeBilingual (English/Spanish)

Required

Progressive sales experience, ideally within the hospitality industry, is a must

Proven track record of driving revenue and securing long-term accounts

Excellent verbal and written communication skills, with the ability to connect with guests, staff, and management

A high school diploma is required

Familiar with hotel operations and have a good understanding of sales and marketing tools

An understanding of the local economy and market trends is crucial

Knowledge of local attractions and activities

Familiar with Sales and Marketing tools, and able to use them to help meet or exceed business goals

Detail-oriented, with the ability to read and interpret various documents, such as safety rules, procedure manuals, and Banquet Event Orders (B.E.O.s)