Global Language System · 3 months ago
Quality Control Analyst Other Languages in Raleigh
RALEIGH, NC 27605
Full-time
Onsite
Entry Level
$19/hr - $23/hr
2+ years expGlobal Language System is a Service-Disabled Veteran-Owned Small Business providing secure, high-quality language access services. They are seeking Quality Control Analysts with proficiency in languages other than Spanish to monitor interpretation and translation deliverables, ensuring compliance with ISO quality standards.
Language LearningProfessional ServicesTranslation Service
No H1B
U.S. Citizen Only
Responsibilities
Conduct quality reviews of interpretation and translation assignments in target languages (priority: Arabic, Mandarin, Russian, Haitian Creole, French, Portuguese, Vietnamese, Korean, Tagalog; rare languages such as Dari, Pashto, Tigrinya, Somali, Amharic)
Verify accuracy, clarity, and consistency against USCIS glossaries and terminology guides
Audit linguist performance (OPI, VRI, ASL support, document translation)
Track Service Level Agreement (SLA) compliance and report findings
Document audit results, provide feedback, and support corrective action implementation
Work with the QC & Security Manager to prepare reports for the COR
Contribute to continuous improvement efforts by identifying trends and training needs
Qualification
Required
Bachelor's degree in Linguistics, Translation/Interpretation, or related field
Fluency in English and at least one target language (Arabic, Mandarin, Russian, Haitian Creole, or other USCIS priority/rare languages)
2+ years of QA or professional linguistic experience (federal, legal, or immigration sector)
Knowledge of ISO 9001 / ISO 17100 quality management systems
Strong communication and reporting skills
Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 federal clearance
Benefits
Flexible schedule
Opportunity for advancement
Training & development
Paid training in USCIS compliance and ISO quality systems
Career growth opportunities in multilingual QA and compliance leadership
Company
Global Language System
Global Language System provides language translation, interpreting, localization, and transcription services.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase