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CureMD · 4 months ago

Manager, EHR Implementations

North Carolina, United States

Full-time

Onsite

Senior Level

7+ years exp

CureMD is seeking a Manager, EHR Implementations to lead the deployment of their Electronic Health Record solutions across various healthcare environments. The role involves overseeing project delivery, managing implementation teams, and ensuring client satisfaction through effective communication and compliance with healthcare regulations.

Health CareInformation TechnologyMedicalSaaSSoftwareTelehealth

Growth Opportunities

Responsibilities

Lead end-to-end EHR implementations from initiation to go-live, defining scope and success criteria, creating and managing detailed project plans, and ensuring alignment with goals and client expectations

Serve as the primary client contact throughout implementation, fostering strong relationships, gathering feedback to improve practices and guide product enhancements, and providing post-implementation support to ensure a smooth transition to ongoing maintenance and support teams

Recruit, onboard, and mentor a high-performing implementation team, providing guidance, evaluating performance, addressing skill gaps, and coordinating training

Partner with Product, Engineering, and Support to resolve issues, remove roadblocks, and ensure product readiness

Collaborate with Sales and Account Management as a subject matter expert to gather requirements, manage expectations, and identify opportunities for upselling or additional services

Ensure all implementation processes meet healthcare regulations and internal standards while championing data integrity, security best practices, and quality control throughout the project lifecycle

Track and report on KPIs—including timelines, budget, satisfaction, and adoption rates—using analytics to identify and implement process and performance improvements

Qualification

EHR implementationPeople managementProject managementHealthcare workflowsPMP/PMI-ACP certificationCommunication skillsData integrityCompliance knowledgeProblem-solving skillsNegotiation skillsClient focus

Required

7+ years in EHR/EMR implementation with demonstrated success delivering healthcare software in public health, ambulatory care, FQHCs, or similar settings

3+ years of proven people management experience, leading and developing a team

Bachelor's in healthcare, IT, business, or related field

Deep knowledge of EHR systems, healthcare workflows, and regulations (HIPAA, HITECH, UDS, MIPS); familiarity with HL7, FHIR, or interoperability standards a plus

Skilled in managing complex projects, resources, and priorities; PMP/PMI-ACP or equivalent certifications valued

Exceptional communication, negotiation, and problem-solving abilities with a strong client focus

Willing to travel up to 40% and work flexible hours to support clients and global teams

Ability to work on-site in our Downtown, Raleigh office

Benefits

Comprehensive benefits, including medical, dental, and vision coverage starting on day one

Flexible Spending Accounts (FSAs)

Health Savings Accounts (HSAs)

100% company-paid short and long-term disability and group life insurance

401(k) with 100% employer match up to 4%

Generous paid time off (PTO) and paid holidays

Continuous learning and professional development opportunities

Company

CureMD

Glassdoor4.3

Join CureMD – Innovating Healthcare, Empowering People At CureMD, we are at the forefront of healthcare innovation, driven by a passion for creating a better future.

Founded in 1997

New York, New York, USA

1001-5000 employees