Hyatt · 4 hours ago
Front Desk Host
Royal Oak, MI
Full-time
Onsite
New Grad, Entry LevelHyatt is known for creating rewarding experiences for their guests through high standards of service and innovative design. The Front Desk Host, or Gallery Host, is responsible for delivering exceptional guest experiences by managing check-ins, maintaining a welcoming environment, and providing attentive service. This role requires a strong commitment to customer service and teamwork, ensuring guests feel at home during their stay.
HospitalityInformation TechnologyTravel
Responsibilities
Create an experience for hotel guests by offering welcoming, helpful and exceptional service
Maintain a clean, comfortable and inviting environment
Manage guest check-in and check-out processes
Service the meeting rooms
Qualification
Required
Customer service experience is required, preferably in a hotel or related field
Must have schedule flexibility for both AM/PM shifts, weekends and holidays
Requires strong command of the English language to include speaking, reading and writing
Ability to learn quickly and work in fast paced position with guest interaction
Must be able to multi-task
Must be 18 years or older
A true desire to satisfy the needs of others in a fast-paced environment
High school diploma or equivalent required
Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
Must possess basic computer skills, i.e. Word, Excel, etc
Company
Hyatt
Hyatt is a global hospitality company with widely recognized, industry leading brands and a tradition of innovation.
Founded in 1957
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.45B2025-11-17Post Ipo Debt· $400M
2025-03-17Post Ipo Debt· $500M
2024-11-18Post Ipo Debt· $150M
Leadership Team
Mark Hoplamazian
President & CEO
Peter Sears
SVP Operations- North America
Recent News
2026-01-01
2026-01-01
Portugal Business News & Insights | Portugal Resident
2025-12-20
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