Human Resources Business Partner II jobs in United States
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MCI · 5 months ago

Human Resources Business Partner II

positionDallas, TX
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date1+ years exp

MCI is one of the fastest-growing tech-enabled business services companies in the USA, delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions. They are seeking an experienced Human Resource Business Partner II to implement HR strategies, enhance HR processes, and provide internal HR support while partnering with team leaders and remote HR teams.

Business Information Systems

Responsibilities

Provide general HR support in collaboration with operations teams
Partner with remote HR teams and the HR Manager to address HR-related matters and initiatives
Align HR strategies with business objectives and recommend improvements
Promote employee engagement through a proactive, hands-on approach (including remote interactions)
Adapt to a fast-changing work environment influenced by economic and policy shifts
Drive innovation in HR practices and process improvements
Lead employee relations, retention, and recognition programs
Manage a high-volume workload and multiple priorities effectively
Demonstrate strong organizational and interpersonal skills

Qualification

HR Business Partner experienceInterpersonal skillsCommunication skillsMicrosoft Office proficiencyConflict resolution skillsTime managementPublic speakingDependabilityCreativityFlexibilityMotivational skills

Required

Minimum 1 year of experience in an HR Business Partner or related HR/operations role
Some undergraduate-level education
Excellent interpersonal and communication skills
Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
Familiarity with training tools and techniques
Strong conflict resolution skills (including employee and customer-related issues)
Effective time management, planning, and multitasking abilities
Strong written and verbal presentation skills
Ability to thrive in a fast-paced, professional environment
Skilled in planning, coordination, and adapting to various learning styles
Comfortable giving and receiving constructive feedback
Ability to prioritize tasks and meet deadlines efficiently

Preferred

Experience in military or government (local, state, or federal) environments
Background in contact center operations
Degree from an accredited two- or four-year college or university
SHRM-SCP or equivalent HR certification

Benefits

Paid Time Off
Medical
Dental
Vision
Life Insurance
Retirement
Company Cell Phone
Company Laptop
Advancement
Health Benefits
Disability Insurance
Supplemental Insurance
Paid Training
Fun, Engaging Work Environment
Casual Dress Code

Company

MCI

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MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide.
dateFounded in 2015
location
Iowa City, Iowa, USA
people-size5001-10000 employees
web-link
http://www.mci.world/

Funding

Current Stage
Late Stage
Total Funding
$4.16M
2018-04-09Series Unknown· $4.16M

Leadership Team

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Anthony Marlowe
Founder and Chief Executive Officer
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Recent News

PR Newswire
Market Force Information® Parent MCI Taps FEMA/DHS Veteran Executive Mark Misczak as President; Spins Out Tier-5 AiCX.com Division
2025-11-28
MCI, LC
MCI Taps FEMA/DHS Veteran Executive Mark Misczak as President; Spins Out Tier-5 AiCX.com Division
2025-11-27
Company data provided by crunchbase