PerfectServe · 3 months ago
Operations Engineer - US Remote
United States
Full-time
Remote
Mid Level
$110K/yr - $140K/yrPerfectServe is a rapidly growing company that specializes in clinical communications and patient engagement solutions. They are seeking an Operations Engineer to aid in the development of their cloud capabilities, focusing on enhancing security and efficiency through cloud-based infrastructure management.
Health CareHospitalMedicalMobile
Responsibilities
Advanced understanding and experience supporting SaaS platforms
Strong proficiency in Terraform and Infrastructure as Code development
Experience managing and supporting cloud platforms such as AWS
Analyze complex system behavior for security vulnerabilities and performance issues
Participate in the Operations Engineering 24/7 weekly on-call rotation (after on-boarding)
Make meaningful contributions to improve the system health and availability
Extensive experience with the Windows Server platform and services (AD, DNS, GPO, PKI, etc.)
Proven system management capabilities including automation of software upgrades, patch management, and troubleshooting experience
General knowledge of supporting web application farms, load balancing, and CI/CD deployments
Ability to work closely with peers and team members collaboratively
Excellent verbal and written communications skills
Qualification
Required
Advanced understanding and experience supporting SaaS platforms
Strong proficiency in Terraform and Infrastructure as Code development
Experience managing and supporting cloud platforms such as AWS
Analyze complex system behavior for security vulnerabilities and performance issues
Participate in the Operations Engineering 24/7 weekly on-call rotation (after on-boarding)
Make meaningful contributions to improve the system health and availability
Extensive experience with the Windows Server platform and services (AD, DNS, GPO, PKI, etc.)
Proven system management capabilities including automation of software upgrades, patch management, and troubleshooting experience
General knowledge of supporting web application farms, load balancing, and CI/CD deployments
Ability to work closely with peers and team members collaboratively
Excellent verbal and written communications skills
Preferred
Completion of a degree or certification in a related field or equivalent experience
Configuration Management and Infrastructure as Code experience
Experience deploying services to AWS using Terraform, Ansible or similar
Knowledge of MS SQL Server cluster administration
Bonus: Experience deploying Docker containers and orchestration through Kubernetes clusters
Benefits
Remote first work environment
Health, Dental, Vision, Life and Disability Insurance options available day one.
401K - with match and immediately vested.
17 company holidays, 2 floating holidays plus competitive paid time off policy
Internal Advancement Opportunities
Company
PerfectServe
PerfectServe offers intelligent voice and online and mobile clinical communication solutions for the healthcare industry.
Founded in 1997
201-500 employees
H1B Sponsorship
PerfectServe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$35.9MKey Investors
K1 Investment ManagementMemorialCare Innovation FundPiper Sandler
2018-05-25Private Equity
2015-09-30Series D· $21M
2012-02-02Series C· $10.9M
Leadership Team
Guillaume Castel
CEO
Rodrigo Martinez
Chief Medical Officer
Recent News
2025-09-17
Company data provided by crunchbase