Apply on Employer Site

Five9 · 2 hours ago

Lead Development Rep (Bay Area)

San Francisco, CA

Full-time

Hybrid

Mid Level

$37K/yr - $72K/yr

Five9 is a leading provider of cloud contact center software, dedicated to enhancing customer experience. The Lead Development Rep will qualify leads and generate pipeline for the sales teams, serving as the front line in presenting Five9 to prospects.

Call CenterCustomer ServiceEnterprise SoftwareSaaSSales

Growth Opportunities

Responsibilities

Provide the best possible customer experience to all inbound leads expressing interest in Five9 via multiple channels including phone, email and live chat

Have the desire and energy to complete a high volume of daily calls/activities

Qualify prospects based on established criteria of Fit, Budget, Authority, Need and Time, and gather critical sales intelligence

Deliver consistently against quota, despite imperfect systems and processes

Initiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environments

Effectively articulate the Five9 value proposition by phone and e-mail

Proactively provide focused feedback on every aspect of the business including sales tools, prospect intelligence, and results from marketing campaigns

Work closely with the sales and marketing teams to continuously improve demand generation processes and best practices

Qualification

Lead generation experienceCold calling skillsCRM familiarityBachelor’s degreeProfessional business acumenHandle objectionsTeam orientedCommunication skillsTime management

Required

Bachelor's degree required

Commitment to pursuing a career in sales

Highly team oriented – great attitude and love for teamwork

Work experience in a lead generation setting

High-caliber cold calling skills

Familiarity with common office software and CRM

Proven track record of achieving corporate quotas and goals

Ability to handle objections and educate prospects in a consultative manner

Demonstrated curiosity, resourcefulness, motivation, and initiative

Professional business acumen, strong communication skills, strong presence, and confidence

Excellent time management with ability to multi-task, prioritize, etc

Benefits

Health, dental, and vision coverage, beginning on the first day of employment.

Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.

Short & Long-Term Disability

Basic Life Insurance

401k saving plan with employer matching

Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents

Generous employee stock purchase plan

Paid Time Off

Company paid holidays

Paid volunteer hours

12 weeks paid parental leave

Company

Five9

Glassdoor4.2

Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions.

Founded in 2001