Customer Service Representative jobs in United States
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NVA General Practice · 4 days ago

Customer Service Representative

positionBillings, MT
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

NVA General Practice is seeking a Customer Service Representative to provide excellent client experiences. The role involves greeting clients, processing patient information, handling payments, and ensuring a clean waiting area while documenting client data.

HospitalMedicalPetVeterinary
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H1B Sponsor Likelynote

Responsibilities

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments
Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments
Handles incoming and outgoing mail and e-mail
Monitors client waiting area to ensure cleanliness
Documents and maintains client information, service data and other pertinent information within practice management software
Escalates complex matters to senior staff

Qualification

Client experiencePractice management softwareCommunication skillsProblem-solvingTime management

Required

Provides excellent and expeditious client experience
Greets clients
Responds to questions
Processes incoming and outgoing patients
Handles payments
Answers phone calls
Screens for service needs
Schedules appointments
Handles incoming and outgoing mail and e-mail
Monitors client waiting area to ensure cleanliness
Documents and maintains client information, service data and other pertinent information within practice management software
Escalates complex matters to senior staff
Minimum of 1 year related experience required

Company

NVA General Practice

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At NVA General Practice, we’re on a mission to give every pet their best life.
dateFounded in 1996
location
Agoura Hills, California, USA
people-size10001+ employees
web-link
https://www.nva.com/

H1B Sponsorship

NVA General Practice has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (6)
2022 (3)
2021 (6)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$128M
Key Investors
OMERS Private EquitySummit Partners
2019-06-17Acquired
2017-07-07Private Equity
2007-05-01Private Equity· $128M

Leadership Team

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John Bruno
Chief Executive Officer
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Recent News

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2025-12-01
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2025-11-11
MarketScreener
Four Corners Property Trust Announces Acquisition of A Five Property Veterinary Clinic Portfolio for $13.8 Million
2025-11-11
Company data provided by crunchbase