Apply on Employer Site

STARK · 4 months ago

Assistant Showroom Manager (A&D Trade/Luxury Carpet Sales Professional)

San Francisco, CA

Full-time

Onsite

Mid, Senior Level

5+ years exp

STARK is a leading source for luxurious custom carpet and rugs, seeking a high-performing Assistant Showroom Manager with a strong background in luxury sales. This role involves driving sales growth, nurturing client relationships, and overseeing showroom operations to ensure alignment with STARK’s standards and sales goals.

Consumer GoodsFurnitureHome and GardenHome DecorManufacturingProduct DesignSales

Responsibilities

Lead by example to meet and exceed personal sales goals, contributing significantly to the showroom's overall sales achievements

Engage with potential clients effectively, contributing to and enhancing STARK’s sales strategies and client-centric focus

Offer expert advice on product selection by understanding client needs, ensuring a client-first approach

Develop and execute strategies to establish and maintain strong, lasting client relationships, ensuring client satisfaction and loyalty

Address client inquiries and issues promptly, aiming for quick resolutions that contribute to the team's and your personal sales goals

Utilize technological tools and platforms to enhance client communication and relationship management, streamlining sales processes and improving client engagement

Embody and promote STARK’s mission, vision, and values, focusing on sales excellence, creativity, and client service

Foster a team culture of collaboration, continuous improvement, and sales-oriented mindset, ensuring all team members are motivated and equipped to contribute to sales targets

Guide and support the showroom staff, emphasizing the importance of sales achievements through personalized coaching and leveraging technology to improve sales efficiency and effectiveness

Oversee daily showroom operations, ensuring they align with STARK’s standards and contribute to sales success

Lead the adoption of technology in the showroom to enhance operational and sales efficiency, ensuring a seamless client experience

Qualification

Luxury sales experienceSales leadership experienceInterior design knowledgeTechnological skillsCommunication skillsDetail orientationProblem-solving skillsNegotiation skillsCreative problem-solving

Required

A strong passion for interior design, preferably with a B.A./B.S. Degree in Interior Design or a related field

5+ years of luxury sales experience (preferably in the design trade industry)

Sales leadership experience preferred

Exceptional organizational, communication, problem-solving, and technological skills

Leadership and Vision: Inspire and guide the team towards our goals with clear vision, employing a coaching approach to develop skills, enhance performance, and align individual growth with organizational objectives

Sales Acumen and Client Focus: A deep understanding of sales strategies and a commitment to customer service excellence

Operational Efficiency: Ability to streamline showroom operations with proficiency in financial management

Innovation and Adaptability: A forward-thinking approach to embracing new technologies and processes for continuous improvement

Communication and Collaboration: Outstanding verbal and written communication skills to facilitate effective teamwork

Detail Orientation: A meticulous attention to detail in upholding showroom standards and ensuring quality

Accountability: Demonstrates a high level of responsibility by owning actions and decisions, fostering trust within the team, and contributing to a successful management environment

Negotiation Skills: Exhibits excellent negotiation capabilities, combining strong communication skills, a comprehensive understanding of business needs, and the ability to be assertive yet empathetic, characteristic of high-performing managers

Initiative and Creative Problem-Solving: Embodies a proactive mindset, constantly seeking innovative solutions and creative approaches to challenges. Exhibits resilience in the face of adversity, quickly adapting and overcoming obstacles to ensure continuous progress and improvement