Sparrow · 3 months ago
Leave Administrator
Sparrow is a high-tech, high-touch employee leave management solution focused on simplifying the leave process for companies and their employees. As a Leave Administrator on the Customer Experience team, you will manage employee benefits claims, ensuring their accurate completion and timely submission while collaborating with customer-facing teams to drive process improvements.
Employee BenefitsHuman ResourcesProductivity ToolsSaaSSoftware
Responsibilities
Foster collaboration with external administrative counterparts through diverse communication approaches, such as phone calls and emails
Manage the flow of necessary leave paperwork, handling multiple concurrent leaves with finesse
Document and convey all claim escalations to designated team members
Thrive in a fast-paced environment by adeptly handling multiple tasks in quick succession
Maintain and optimize internal systems and processes for maximum efficiency
Stay informed about new state programs and processes
Qualification
Required
1-3 years of relevant administrative work experience
Comfortable working with and learning new tech systems
Comfortable working and communicating in a remote-first environment
Strong organization skills and attention to detail. You can track various tasks from different projects and ensure nothing is overlooked
Excellent verbal and written communication skills. You can communicate clearly and empathetically through email, chat, and phone calls
People oriented with a high degree of empathy, interpersonal intuition, and strong active listening skills
Openness to learning. You are highly self-directed, adaptable, and open to feedback and implementation in a fast paced, ever-changing environment
Ability to anticipate needs
Handling confidential information with appropriate care
Company
Sparrow
Sparrow is an HR technology firm that provides leave solutions to support employees during significant life events.
Funding
Current Stage
Growth StageTotal Funding
$55MKey Investors
SLWWndrCoSHAKTI
2025-07-29Series B· $35M
2022-02-15Series A· $20M
2021-11-30Series Unknown
Recent News
2025-11-04
BioWorld Financial Watch
2025-09-26
2025-08-25
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