YinzCam, Inc. · 1 day ago
Help Desk Specialist
Pittsburgh, PA
Contract
Onsite
Entry, Mid Level
2+ years expYinzCam, Inc. is a tech leader in sports, developing mobile apps and analytics solutions for sports teams and venues worldwide. They are seeking a client-focused Help Desk Specialist to provide support on YinzCam's mobile apps, troubleshoot issues, and ensure content accuracy, especially during game days.
Computer Software
No H1B
Responsibilities
Responding promptly to client questions around YinzCam's apps and products
Reviewing problem reports from fans and customers, to reproduce issues rapidly on game-days
Proactively verifying that all of the content and information in YinzCam's apps is up-to-date on a daily basis, e.g., stats are updating correctly in an app on game-day
Proactively testing all of YinzCam's apps and their features on a daily basis
Qualification
Required
2 years+ of experience in help-desk experience
Solid understanding of sports stats and content
Experience with digital platforms/tools, and content management systems
Experience with Java, SQL & Python
Experience with finding and reproducing issues in apps for sports
Strong work ethic and team-oriented who can work with cross-functional teams like Engineering and Project Management
Flexible to work evenings and/or weekends particularly to monitor games and events including weekends, nights, and holidays
Appetite and ability to thrive in a high energy fast-paced digital environment
Strong desire to learn and grow career
Degree in business, engineering, sports management
Applicants must be currently authorized to work in the United States on a full-time basis
This position is not eligible for visa sponsorship now or in the future
Applicants must be within a commutable distance to our Pittsburgh office in East Liberty
Company
YinzCam, Inc.
YinzCam® is a technology leader delivering a unified digital engine with apps, websites, SSO, fan-engagement, gamification, and at-home Connected TV experiences that power the digital fan experience for sports teams, leagues, venues, and events around the world.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Priya Narasimhan
CEO and Founder
Jeramie McPeek
Director of Business & Partnership Development
Recent News
Philadelphia Union
2025-09-30
2025-07-11
2025-07-11
Company data provided by crunchbase