Apply on Employer Site

ServiceMaster RRH · 3 months ago

Lead Tech / Crew Chief

Marietta, GA

Full-time

Onsite

Senior Level, Lead/Staff

$14/hr - $17/hr

ServiceMaster Restoration Services is a dedicated company focused on helping families and businesses recover from disasters. They are seeking an experienced Lead Technician / Crew Chief to oversee field operations during restoration projects involving water, fire, mold, and smoke damage, ensuring job quality and effective communication with customers and adjusters.

Consumer Services

Responsibilities

Lead water, fire, and mold mitigation jobs (demolition, drying, cleaning, equipment setup)

Supervise and train technicians onsite; ensure work is done safely and correctly

Document everything: job notes, photos, moisture readings, and drying logs using mobile software

Explain the job process to homeowners and property managers in a clear, professional way

Communicate with adjusters and internal team to resolve issues and keep jobs on track

Complete job sketches and scopes; experience with Xactimate is a plus

Review and ensure proper documentation for insurance compliance

Perform quality checks, get customer sign-offs, and collect payments when needed

Enforce safety rules and company policies at each job site

Qualification

Restoration experienceJob tracking softwareIICRC certificationsLeadership skillsXactimate familiarityCustomer service skillsCommunication skillsMentoring skills