KidStrong · 3 months ago
Studio Manager / Sales Director
Virginia Beach, VA
Full-time
Onsite
Director/Executive
$35K/yr - $40K/yrKidStrong is a private child development training center focused on brain, physical & character development for children. The Studio Manager / Sales Director will oversee the center, develop a team of coaches, and engage with parents while ensuring sales goals are met and fostering a positive environment.
ChildrenFitnessHealth Care
Responsibilities
Oversee Center
Ensure Sales Goals are met
Effectively utilize a CRM and Sales systems
Lead / Train Leadership team and Coaches
Oversee Marketing Plans
Community Engagement
Drive Revenue Streams of the business
Make sales phone calls, respond to emails and generate new business
Manage existing memberships
Assess and evaluate center coaches' performances and execution
Achieve Director Certification through the HQ Training and Certification team
Build and maintain relationships with KidStrong families to align with our core values (Families do not leave KidStrong)
Continuously assess and document performance of Coaches
Onboard, manage, train and evaluate coaching candidates
Monitor and ensure staffing levels are met while continually recruiting future talent
Lead training practical's for new coaching candidates
Attend monthly HQ programming rollout to learn ensuing month's programming
Lead team meetings as required and support center level initiatives in center maintenance, training, brand consistency etc
Daily completion of administrative tasks including but not limited to: membership management, customer service inquiries, reporting of daily KPIs, and membership and retail billing
Manage center level stock of inventory and supplies
Manage the expenses and overall profitability of centers
Manage Daily, Weekly, and Monthly cleaning and maintenance of the center; quarterly support with upkeep of other centers in the KidStrong portfolio
Maintain dynamic, fun, motivational environment
Understand the why behind the KidStrong curriculum and be able to clearly and concisely communicate it
Communicate professionally with co-workers in Slack, including periodic checks of messages when not in centers
Provides effective decision making regarding customer service issues
Responsible for ensuring that the facility is clean, maintained and operationally sound (along with the Head Coach)
The Studio Director must be flexible and adaptable to shift hours as needed to make sure the studio runs at optimal and leads and members are communicated with quickly
As the lead for the sales function, the Studio Director must execute a lead generation / marketing strategies plan to increase sales as well as engage in customer relations with members and parents
As a Studio Director, you will be responsible for providing leadership and daily sales and member relations at the studio
Provides and maintains the highest level of customer service
Lower member attrition through proactive customer service to meet or exceed company standards
Work closely with Sales Manager and Area Developer on seamless process for observations, trials, and enrollments
Find, schedule, and assist in the execution of community events
Qualification
Required
High-energy, hyper organized, passionate Studio Director
High caliber approach to organization
Self motivator that is hungry to meet and beat goals
Ability to work a flexible schedule, including at least evenings per week and weekends (at least 1 weekend morning)
Passion for working with people
Excellent verbal and written communication skills
Entrepreneurial spirit with open, participative leadership style and drive for excellence
Strong work ethic, integrity, and professional demeanor
Previous experience in management
Positive, motivating, and effective interpersonal communication skills
Self-starter who just gets a job done
Customer Service based experience
Performance based bonuses
Ability to effectively utilize a CRM and Sales systems
Ability to lead and train leadership team and coaches
Ability to oversee marketing plans
Ability to drive revenue streams of the business
Ability to manage existing memberships
Ability to assess and evaluate center coaches' performances and execution
Ability to achieve Director Certification through the HQ Training and Certification team
Ability to build and maintain relationships with KidStrong families
Ability to continuously assess and document performance of Coaches
Ability to onboard, manage, train and evaluate coaching candidates
Ability to monitor and ensure staffing levels are met while continually recruiting future talent
Ability to lead training practical's for new coaching candidates
Ability to attend monthly HQ programming rollout
Ability to lead team meetings as required
Ability to complete daily administrative tasks including membership management and customer service inquiries
Ability to manage center level stock of inventory and supplies
Ability to manage expenses and overall profitability of centers
Ability to manage daily, weekly, and monthly cleaning and maintenance of the center
Ability to maintain a dynamic, fun, motivational environment
Ability to understand the why behind the KidStrong curriculum and communicate it clearly
Ability to communicate professionally with co-workers in Slack
Ability to provide effective decision making regarding customer service issues
Flexibility and adaptability to shift hours as needed
Ability to execute lead generation/marketing strategies plan to increase sales
Ability to provide leadership and daily sales and member relations at the studio
Ability to provide and maintain the highest level of customer service
Ability to lower member attrition through proactive customer service
Ability to work closely with Sales Manager and Area Developer on seamless process for observations, trials, and enrollments
Ability to find, schedule, and assist in the execution of community events
Preferred
CPR certified
Sales experience
Benefits
Flexible schedule
Paid time off
Training & development
Competitive salary
Employee discounts
Opportunity for advancement
Company
KidStrong
KidStrong is a child development training center that specializes in the development of the brain, physical, and character of the child.
Founded in 2015
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$10M2022-04-12Series Unknown· $10M
Leadership Team
Matt Calchera
Chief Executive Officer | Corporate Owned Centers
Lincoln Brown
Chairman and Co-Founder
Recent News
Google Patent
2025-05-04
Company data provided by crunchbase