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Integrity House · 4 months ago

Program Manager – Mobile Community Care

Newark, NJ

Full-time

Onsite

Entry, Mid Level

2+ years exp

Integrity House is New Jersey’s oldest active nonprofit provider of compassionate care for individuals and families experiencing addiction and mental health conditions. The Program Manager is responsible for managing a mobile health clinic aimed at reducing barriers to medications for substance use disorder and providing essential health services, while ensuring compliance with state regulations and coordinating care with various partners.

Health CareHospitalMental Health

Responsibilities

Monitor service delivery and ensure compliance with New Jersey Division of Mental Health and Addiction Services (DMHAS) Annex A requirements

Identify service areas and create/maintain schedules to ensure the provision of services to at least 100 individuals per year

Collaborate with a range of system partners to ensure coordination of services and continuity of care including pharmacies, substance use treatment providers, opioid treatment programs (OTPs), office-based addiction treatment (OBAT) programs, mental health service organizations, federally qualified health centers (FQHCs), primary care providers, harm reduction service providers, and other entities

Ensure the timely and accurate submission of all funder reports and requests

Ensure required data and documentation are entered into electronic health record through direct entry and collaboration with team members

Ensure program adheres to federal and state licensing and accreditation standards and requirements

Provide administrative supervision/support for direct reports, including training and evaluation

Coordinate marketing activities in collaboration with the Marketing Manager

Conduct screenings for substance use disorder and social determinants of health

Screen community members for insurance membership and assist them in enrolling in Medicaid using presumptive eligibility whenever possible

Provide care coordination services, including referrals to primary care, mental health services, specialty services, gynecological services, etc

Coordinate with affiliated pharmacies to ensure prescriptions are filled in a timely manner

Collaborate with team members to provide education on harm reduction strategies and practices

Offer supportive services/case management to individuals experiencing challenges in participating in the program or transferring to other medication prescribers

Follow up with staff at affiliated agencies for at least three (3) months to ensure continuity of medication services

Deliver services in a manner that aligns with National Cultural and Linguistically Appropriate Services (CLAS) standards

Collect required data sets

Ensure client satisfaction by soliciting feedback and satisfaction surveys

Qualification

Substance use disorder knowledgeProject management experienceElectronic health record proficiencyCrisis management skillsCultural awarenessManagement experienceEmpathyConfidentiality