Senior IT Engineer jobs in United States
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Quatrro Business Support Services · 3 months ago

Senior IT Engineer

positionLocation, WV
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Quatrro Business Support Services is a technology-enabled, cloud-based outsourcing firm catering to small to large enterprises. They are seeking a Senior IT Engineer to provide day-to-day support for client networks, servers, and overall infrastructure, while also architecting and implementing various IT projects.

Customer ServiceOutsourcingProfessional Services

Responsibilities

Maintain our clients’ IT infrastructure remotely and at customer site(s) when needed
Help architect and implement a wide range of IT projects, such as high availability, virtualization, and cloud services
Be the escalation path for issues that desktop engineers or helpdesk staff cannot resolve
Work closely with Managers, Service Coordinators, and other Engineers to meet customer service-level commitments and provide world-class customer service
Troubleshoot and resolve network and system issues, remote or on-premise as needed
Positively and professionally represent the face of the company with our clients

Qualification

Windows-based networksActive DirectoryVirtualizationCloud servicesFirewallsSwitchesMDM solutionsTechnical CertificationsCustomer service skillsTime managementCommunication skills

Required

5+ years of experience administering, configuring, optimizing, and maintaining Windows-based networks and servers
Strong experience with Active Directory, Exchange, Office 365 administration, and Windows security
Hands-on experience with firewalls and switches (Cisco, SonicWALL, Dell, Fortinet)
Hands-on experience with heavily virtualized environments (VMware, Hyper-V)
Familiarity with on-premise and cloud-based backup solutions and cloud-based email systems (O365, GSuite)
Experience with MDM solutions (Intune, Jamf, etc.)
Self-motivated and able to work with limited supervision and excellent time management
Strong communication and customer service skills

Preferred

CCNA or equivalent network experience is desired
MSCE or equivalent server experience is desired
Technical Certifications are a definite plus

Company

Quatrro Business Support Services

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Quatrro Business Support Services is a tech-enabled outsourcing firm that’s changing the way companies think about finance and accounting.
dateFounded in 2007
location
Marietta, Georgia, USA
people-size1001-5000 employees
web-link
https://www.quatrrobss.com

Funding

Current Stage
Late Stage
Total Funding
unknown
2019-10-08Private Equity

Leadership Team

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Ann Wilson
AVP/CFO
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Shanan Egger
VP of Education NFP Vertical/ Client CFO
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Recent News

PR Newswire
Quatrro Business Support Solutions Partners with Restaurant365 to Deliver Integrated Back-Office Solutions for Multi-Unit Restaurants
2025-11-07
PR Newswire
Quatrro Business Support Services Earns Major Contender and Star Performer Recognition in 2025 Everest PEAK Matrix® for Finance and Accounting Outsourcing
2025-09-12
PR Newswire
Quatrro Business Support Services Earns Spot on Channel Partners 2025 MSP 501--Tech Industry's Most Prestigious List of Managed Service Providers Worldwide
2025-07-01
Company data provided by crunchbase