Resource Innovations ยท 1 day ago
Customer Service and Rebate Processing Specialist
Resource Innovations is a women-led energy transformation firm focused on impact. They are seeking a Customer Service and Rebate Processing Specialist to provide customer service support and assist with data entry into various database applications.
ConsultingEnergyEnvironmental ConsultingInformation ServicesInformation Technology
Responsibilities
Receive data and sourcing documents, compile, sort, interpret and verify data to be entered
Provide basic troubleshooting and recommend solutions
Maintain electronic and hard-copy filing system of applications, rebates and other supporting documents
Communicate effectively as part of team approach with other departments in servicing customers
Provide customer service activities such as responding to emails and phone calls
Other duties as assigned
Qualification
Required
High school diploma or equivalency
6-12 months of related work experience in a call center environment
Fluent in English
Interest in sustainability and passionate about making a meaningful impact on the environment
Preferred
Fluent in Spanish
Experience with various Microsoft programs, including Word, Excel, Access
Strong attention to detail
Strong organizational and prioritization skills and ability to multi-task
Experience in a data entry processing and customer centric call center environment
Benefits
Three weeks of paid vacation per year
Paid holidays
A 401(k)-retirement plan with employer matching
Health, dental and vision insurance
Other supplemental benefits
Company
Resource Innovations
Resource Innovations is a provider of demand-side management, energy efficiency, and energy consulting services.
Funding
Current Stage
Late StageTotal Funding
unknown2024-04-02Acquired
Recent News
2025-06-21
Company data provided by crunchbase