Customer Service and Rebate Processing Specialist jobs in United States
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Resource Innovations ยท 1 day ago

Customer Service and Rebate Processing Specialist

Resource Innovations is a women-led energy transformation firm focused on impact. They are seeking a Customer Service and Rebate Processing Specialist to provide customer service support and assist with data entry into various database applications.

ConsultingEnergyEnvironmental ConsultingInformation ServicesInformation Technology

Responsibilities

Receive data and sourcing documents, compile, sort, interpret and verify data to be entered
Provide basic troubleshooting and recommend solutions
Maintain electronic and hard-copy filing system of applications, rebates and other supporting documents
Communicate effectively as part of team approach with other departments in servicing customers
Provide customer service activities such as responding to emails and phone calls
Other duties as assigned

Qualification

Customer serviceData entryMicrosoft OfficeFluent in EnglishMulti-taskingFluent in SpanishAttention to detailOrganizational skills

Required

High school diploma or equivalency
6-12 months of related work experience in a call center environment
Fluent in English
Interest in sustainability and passionate about making a meaningful impact on the environment

Preferred

Fluent in Spanish
Experience with various Microsoft programs, including Word, Excel, Access
Strong attention to detail
Strong organizational and prioritization skills and ability to multi-task
Experience in a data entry processing and customer centric call center environment

Benefits

Three weeks of paid vacation per year
Paid holidays
A 401(k)-retirement plan with employer matching
Health, dental and vision insurance
Other supplemental benefits

Company

Resource Innovations

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Resource Innovations is a provider of demand-side management, energy efficiency, and energy consulting services.

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-04-02Acquired

Leadership Team

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Lauren Casentini
Founder and CEO
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Catherine Carhart
CTO
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Company data provided by crunchbase