Apply on Employer Site

Suburban Propane · 3 months ago

Seasonal Customer Service Representative

Sarasota, FL

Full-time

Onsite

Entry Level

1+ years exp

Suburban Propane is a nationwide distributor of propane and related products, dedicated to providing excellent customer service. They are seeking a Seasonal Customer Service Representative to manage customer interactions, support sales opportunities, and ensure operational efficiencies in service delivery.

EnergyFuelRenewable Energy

Responsibilities

Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities

Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service

Present a professional, confident and enthusiastic image to develop trusting relationships with all customers

Provide high levels of customer account management by properly setting up and maintaining account information and data

Forecast and maintain routes to maximize manpower, tank and vehicle utilization and ensure delivery efficiencies

Plan and schedule daily service work to maximize billable time and meet productivity goals

Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies