Parker's Convenience Stores · 3 months ago
Customer Service Representative - Perry Lane
Brunswick, GA
Full-time
Onsite
New Grad, Entry LevelParker's Convenience Stores is committed to serving customer needs in a courteous and professional manner. They are seeking a Customer Service Representative to provide friendly service, assist customers, and maintain cleanliness in the store.
Retail
Responsibilities
Provide a friendly greeting to all customers upon entering the store or on the phone
Get to know your customers, learn, and use their name
Go out of your way to make customers feel important and valued
Move quickly to provide fast yet, friendly service
Help people buy by pointing out promotional items and suggestive sell to customers when appropriate
Thank customers for their business and invite them back
Cleaning & Housekeeping: Inside
Restrooms: Floor, toilet, sink, mirror, walls, and ceiling clean and odor free. Soap, towels and toilet paper stocked
Trash Cans: Emptied, clean and bags tucked out of site
Doors, windows, walls, shelves, and sills
Floors: Sweep and mop, free of trash, spills, and stains
Coolers: Doors and shelves cleaned free of stains and spills
Rugs: Swept and free of trash
Transaction Counter: Clean and organized. Remove items not for sale
Shelves: Clean and dust free
Food Service Area: Equipment and prep area clean and organized
Back office and cooler neat and organized
Coffee and Fountain Area: Clean, free of spills and trash
Merchandise: Clean and dust free
Cleaning & Housekeeping: Outside
Parking Lot: Swept and free of trash, oil, gas spots, cigarette butts, and weeds
Windows & Doors: Clean, no faded or unauthorized signs
Entrance Sidewalk: Clean, stain and trash free
Trash Cans: Clean, not overflowing, and bags tucked out of site
Fuel Islands: Clean dispensers and nozzles
Squeegies & towels on all islands, windshield buckets clean and full
Merchandising
Stock, front, and face all merchandise
Bag Ice
All merchandised priced
Cooler fronted and labels faced
Stock fountain, cooler, and freezer, condiments
Brew Coffee
Check and remove out of date merchandise
Move and build displays
Sales Counter: Proper Cig. display, products priced
Stock lottery supplies and cigarettes
Change bag in box syrup on fountain
Accounting/Legal
Proper cash & credit card, refund, and shift procedures including cash drops and safe operations
Basic math computation to count back change
Adhere to policies on age restricted product sales
Inventory Control: observe and react to shoplifters and gas theft
Misc
Check in vendors
Maintain safe environment – gas spills, emergency stop, slips, falls, lifting procedures
Attend store meetings and view website
Log and report maintenance issues to manager immediately
Qualification
Required
Must be in physically good shape and able to lift bend and stand up to eight hours
Must be able to bend/squat/twist/stoop/kneel and reach forward
Must be able to work in a cooler at a temperature of 32 degrees
Must be able to lift 50 lbs
Must be able to push/pull 45 lbs
Must be able to do basic math
Must be able to speak, read and write English and communicate with customers in English
Be able to climb a two to five foot ladder and maintain balance to clean windows and stock and arrange coolers and shelves, hang and/or change signs in and around store
Must be able to react to a fire by lifting a fire extinguisher weighing 10 pounds and moving it to the fire area
Company
Parker's Convenience Stores
Always safe, clean, and well-stocked with everything you need to keep your day running smooth, we are more than a gas station.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase