Vianai Systems, Inc. · 1 year ago
Customer Engineer
Palo Alto, CA
Full-time
Onsite
Mid Level
3+ years expVianai Systems, Inc. is a Human-Centered AI platform and products company focused on amplifying human understanding through advanced AI techniques. They are seeking an experienced Customer Engineer to enhance their products through customer interaction, drive technical changes, and support clients during onboarding. The ideal candidate will work collaboratively with a diverse team and engage in hands-on investigations across the software stack.
Artificial Intelligence (AI)ComputerInformation TechnologyIntelligent SystemsMachine LearningSoftware
Responsibilities
Collaborate with a diverse team of Designers, Developers, Engineers, Data Scientists both internally and with our customers
Perform hands-on and in-depth investigations /debugging at all levels of our software stack
Strong analytical and quantitative problem-solving ability
Communicate and present at all levels in a clear and simple manner showing good relationship skills and being a strong team player
Take leadership to pursue the best, state-of-the-art solutions, within the dynamic requirements and timelines
Qualification
Required
BS in Computer Science, Human Machine Interface Design, Human-Computer Interaction, or equivalent
3-5 years experience with application development using Python, HTML, CSS, JavaScript, React, and other industry standard languages and frameworks
3-5 years experience with backend and DBMS technology, including SQLserver, MySQL, Redis, Elastic, Kibana and RabbitMQ
Experience with Kubernetes, docker micro-services, and cloud infrastructures (AWS, Azure, GCP)
In-depth hands-on experience with industry standard frameworks like React or similar
Good understanding of asynchronous request handling (Pub/Sub), threading and high performance enterprise systems
Experience with RESTful APIs (JWT, FastAPI/Flask) and unit testing
Curious about new technology, able to change quickly
Preferred
MS in Computer Science or equivalent education/experience
Familiar with data stack applications like SQL Database, Data warehouse, Kafka etc
Knowledge in Business Intelligence, Artificial Intelligence, and Machine Learning
Company
Vianai Systems, Inc.
Vianai is a leading provider of enterprise-grade, domain-specific generative AI applications, including its flagship application, Conversational Finance.
51-200 employees
H1B Sponsorship
Vianai Systems, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (4)
2020 (6)
Funding
Current Stage
Growth StageTotal Funding
$190MKey Investors
SoftBank Vision Fund
2021-06-16Series B· $140M
2019-09-20Seed· $50M
Leadership Team
Navin Budhiraja
Chief Technology Officer
Recent News
2025-11-01
StreetInsider.com
2025-04-01
Company data provided by crunchbase