Exotic Car Trader · 3 months ago
Title Clerk / Dealer Customer Support
Fort Lauderdale, FL
Full-time
Onsite
New Grad, Entry LevelExotic Car Trader is a fast-growing tech company specializing in the automotive industry, and they are seeking an Administrative Assistant focused on Automobile Title work and customer service. The role involves updating customers, creating sales paperwork, and assisting with transaction processes for vehicle sales.
AutomotiveCustomer ServiceMarketplace
Responsibilities
Update all Buyer’s on pending deals
Update all Seller’s on pending deals
Communicate transaction updates to both parties
Communicate with ECT Team members on deal status
Paperwork creation and Title Work
To maintain a professional, calm manner when negotiating with demanding or upset customers
Contributes to and encourages others to demonstrate a team-focused, values-based, Service culture throughout the company
Conduct periodic training sessions for managers and sales personnel regarding title regulations and procedures and issue a written memo to managers and sales personnel whenever regulations change
Professional appearance and a neat work area
Performs other duties as assigned or requested to assure optimum service levels
Maintains a high level of confidentiality
Maintain records
Qualification
Required
Strong work ethic
Focus on customer experience
Ability to update customers on the phone
Staying organized
Working with the sales team to expedite transactions
Creation of sales paperwork
Assisting with the transaction processes for vehicle sales
Takes ownership of problems and creates solutions
Passionate about helping people
Analytical, attention to detail
Organized
Strong communication skills
Consistent and disciplined
Professional and strong work ethic
Leader, self-motivated, goal-oriented, detailed, and able to work within a fast-paced environment
Maintain a professional, calm manner when negotiating with demanding or upset customers
Contributes to and encourages others to demonstrate a team-focused, values-based, Service culture throughout the company
Conduct periodic training sessions for managers and sales personnel regarding title regulations and procedures
Professional appearance and a neat work area
Maintains a high level of confidentiality
Maintain records
Preferred
Dealership experience
Company
Exotic Car Trader
Exotic Car Trader is an online car marketplace and dealership that buys and sells cars.
Founded in 2011
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Blake Meacham
Founder and CEO
Company data provided by crunchbase